Roto-Rooter Plumbing & Water Cleanup

Marty L.

This company did exactly what they advised. After I negotiated with the plumber, I got a fair price and he did exactly what he said he was going to do at the price he quoted. Good job Brian. Thanks.

Char G.

Lenny was great and very professional. He showed up with a smile and is very personable.

He replaced the toilet flange and reset the toilet.
He kept the area clean as he worked; and when he left it was as clean as it was when he came.

Brandi A.

Price for labor is a bit excessive, $225 for an hours (because he had to leave my house and go to 2 places to get the part and come back. hands on literally 20 min.) worth of work that honestly I could have done myself, but don't have the knowledge or tools. With that said, Lenny Rivera did a great job, roto rooter had him at my house within hours of making the appt. Leaky shower head is fixed, painless, easy and would use them again.

Lori R.

My kitchen sink started sprouting water everywhere on October 3rd I called several locations no one could help me till Monday and there was going to be a service fee I called roto Rooter and they came out on the 4th a Sunday no service fee will definitely call them again if I need help thanks roto Rooter!

J M.

I believe I paid far too much for the service I received from Roto Rooter. They charged 248.00 to cut and cap off two 3/4 inch water lines that took the plumber about 10 minutes. It's no wonder they make such a big deal out of no trip charge and no service fee. They really stick it to you on the repair rates. Even though they say if you don't agree with the price they will just leave and not charge you anything I guess they think you must have another day or two to wait for another plumber. Not!!

Matt C.

I've used Roto-Rooter a few times now for various services and while I would be the first to agree they were a bit pricey, the service I received in my mind was well worth it each and every single time.

This time my water softener had decided to spit resin into my water line and systematically clog everything as I later learned but prior to that I could only assume what the issue was and with plumbing issues, it isn't wise to sit around and wait. Roto-Rooter was quick to respond, get me an appointment and get someone out.

Lenny who showed up confirmed the issue, gave me the price and after I agreed got straight to work, even testing to make sure after that it was good to go. Lenny also proved some insight and tips as to the situation and how to best avoid it in the future.

Sure, I could have called around and I might have been able to get a lower price but I doubt it would have been quite as expedient. I've used them 2 times prior to this and likely will be one of the first I call should I need assistance again, even if it is just to diagnosis the issue.

Melissa K.

After having a disappointing experience with Roto-Rooter Sunday, I decided to post a review as well as call the company. I received prompt, courteous, efficient service and was contacted by email and then by phone. They took my concerns seriously and listened to my complaints, and then offered to make things right. I am more impressed with them now than I was Sunday, I can tell you that, and am very appreciative of their effort to make things right.

Jacob Z.

Lenny kicks ass!

Had an insurance claim for a pipe leak in our master bath vanity. Original plumber assigned by insurance determined the "problem" and sawed off a water line and capped it to "stop the leak" and fix later when insurance approved their $1400 estimate.

Turns out insurance only covered taking out the vanity and repairing water damage and replacing with new vanity, so now I'm stuck with finding a plumber to fix the actual problem.

Called Roto-Rooter in the evening and receptionist was very helpful and set us up for next day service between 8a-10a window. I was called at 8:30a to tell us someone was on their way in half hour.

Lenny showed up and looked at the issue and found out that there was a separate leak at the line faucets and didn't understand why the other water pipe going to the garden tub (which we never use) was cut up and capped. He fixed it all in record time and about $1200 less than what the insurance plumber was quoting.

People, if you're bitching about pricing, then you should YouTube how to fix your own shit... You'll save a ton. However, if you want it done right go to someone that's insured and bonded... Money very well spent!

Plumbers are always in demand, so get a fucking grip and wait for them if you really need the work done. We all know plumbing is serious business so treat it as such, or live with the leaks and feces clogged in your toilets.

I'm calling Roto-Rooter for any and all plumbing from now on.

Call them. Now.

Margaret M.

My washing machine drainage was clogged. I called Rotorooter this morning and about an hour later Oscar was here. He got right to work and in no time the drain was clear. I really appreciated the prompt response and the professional job that Oscar did.

Santuria M.

What crooks! They promised me a time of 2-6 pm on a Sunday for a service person to come to my house to replace the garbage disposal. At 2:40 pm they call me to tell me they can't send anyone today it has to be Monday Morning. Which of course doesn't work for me as I work, and if they had told me that 8 am when I called I would have been able to make an appointment with someone else. I said these exact words, 'This is my first time using Roto-Rooter, and I would have thought your company would have kept it's word.' I heard a click liked they tried to hang up, but I could still hear them on the line. I said 'Hello?' Then they really hung up. Needless to say this is the last time I 'try' to use Roto-Rooter.