Roto-Rooter Plumbing & Water Cleanup

Louis G.

Had a fantastic experience with the company. First time using them and the tech was incredibly professional and knowledgeable. Straight forward and understanding. Thanks for the great experience!

Tricia M.

Had someone back into my well pump and had water gushing everywhere. I called and got a response immediately and was told a service technician would call me shortly. I received a call in about 5 minutes and they arrive about 30 minutes later. After looking at my problem the service technician advised me of all my options and suggested several different plans. Once I decided which option I wanted he had repaired my well and pump in record time. I was greatly impressed with the friendliness of the technical and also the knowledge and service that was provided to me. I would highly recommend this Roto-Rooter with Bill and his guys. I will be using them for any of my future plumbing problems. I want to give a big thanks to Bobby for the speedy work.

Caitlin D.

I have used this service a few times in the past few years and the plumbers are always extremely knowledgeable and friendly. The problem is always resolved. Most importantly, they come in an emergency and are very prompt. Thank you.

Sabrina H.

I called Roto-Rooter in the morning for a sump pump issue. They sent to representatives out to give me options. Since I had already decided to put in a new pump they gave me the cost, brought everything in and had it changed within the hour. Kyle and David were friendly, mannerly, professional and very neat. Thank you!!!

Stephanie M.

Arrived promptly as scheduled. Quickly identified the problem and priced the work. Completed the work quickly-- here and gone in under one hour. Christian was our technician and he is bright, knowledgeable and friendly. I would not hesitate to recommend this business to friends and family.

Rina Z.

The Water Restoration company was the worst! Had a water leak in my home and contacted them for mold treatment 9/12/17. While in the process of mold treatment, per them, another leak was found, I was out my home for 11 days because these folks apparently don't work weekends. The project manager nor anyone from the company called to give me status updates. Had to call 3 days in a row to get a bill (for insurance company) that was not itemized and cost me $2k. After all that, 4 months later I get a call stating I owed them more money but was under the impression that the insurance company would be billed. Not only did I pay for one leak for $280, I paid $2k for a slab leak and they left my house in shambles (torn paint from the walls and cabinets that should have been disposed left in my home). They also didn't refer me to anyone for repair service as I was told so I had to hire a contractor. They were expensive, slow, inefficient and the customer service was awful!! Will never do business with them again so if you want to throw away money, this is the company you want to call!!

Robin C.

I had as delightful an experience as one can have when it involves stopped up pipes. I called Roto-rooter this morning to request service. Victor arrived at my door an hour later. He was very polite and concerned about fixing the problem. It was not an easy fix but he persisted. If you need a plumber in Rock Hill, I would recommend Roto-Rooter.

Joyce B.

I was very pleased with the time it took to diagnose and then to fix the problem. I was pretty sure my drain was clogged but nothing I tried was helping. I called on a Sunday and they were there the next morning. My only complaint was the cost. They do charge more than the other service I called but I didn't want to wait two days.

Laura A.

One of the service men came to my home, took a look at my toilet and told me the issue & price. While trying to get all the info , he looked at his watch and said he had to leave. I found that to be really rude and unprofessional. Will not recommend this place to anyone!!

Joannie M.

We had a slab leak in our foyer. Called Roto-Rooter and they sent Troy S out to locate the problem. Troy arrived and was professional and courteous from the moment he waked in. He explained what would take place. Once all parties had been notified (insurance of course) we wanted Troy be to the one to make the repair. He did not disappoint. Not only did he find the leak and repair it, he completely did the job himself and cleaned up afterward. Troy is truly knowledgeable and does exceptional work. Thank you Troy for everything!!