Roto-Rooter Plumbing & Water Cleanup

Jonathan S.

Complete scam told me I needed to dig up my yard and replace the pipes and it was going to cost minimum $10k. I got a second opinion and the next plumber fixed the issue in 30 minutes for $300.

Kris E.

If I could give zero stars I would. I called yesterday morning when I found water in my basement. Was given 9-3 window for service with a call/text 30 mins prior. i called at 315 to check when I heard nothing. Was told they would check w dispatcher and call back. no call back. called at 5, transferred to dispatcher after waiting on hold... sent to voicemail which I left... still no call back. it's now been over 24 hours. terrible terrible service!!!

Don D.

I called to have a flange replaced and the tech quoted me $800 just for the flange. He saw my eyes bulge and said that since I would be installing the new toilet myself, he could do it for $500. I thanked him for his time and told him no thank you. I got another quote from another company and they got the job done for under $200. If you are going to have them do work, please be sure to get multiple quotes.

Johnny F.

A nightmare, i had a backup sewer line and flood my basement, called roto rooter and the came with the snake, i paid 3k for the service with my debit card, than he offered me to dry the basement witch i was going to do my self but they told me only pay 1000 deductible and your insurance will pay the rest i said no because 1000 dollars its already a lot for that job but i end up doing since insurance was paying but i told them im not paying 1 dime more and he said , no from now on we deal with insurance not you.
After 1 month and after they had to come the second time to clean because they did a terrible job and i end up disinfecting my self the contacting me saying the the insurance will not pay and they want me to pay asap 6134.08 or they have to put a lien on my property. I told them i was very clear that i didn't want to pay 1000 deductible but they forced me and end up paying the deductible and not a dime more.4000 dollars was already a lot for what it was done ( 3000 for snake and 1000 deductible) now they after me for another 6134 total 10.134 for a hours work that i had to do it my self after the mess they left.

Dean P.

Price gouging. More then double the price of other similar businesses. Will take advantage of any bad situation.

Melissa P.

Joe was great! He came in and assessed the sink clog. Then explained all the steps he'd take to clear it out. Super personable and happily answered my questions. Even educated us on how to keep clogs from happening. Fantastic customer service!

Yesenia R.

This morning roto rooter came by these guys were very professional and honest thanks Ryan Leary ...

Steve R.

Over the past 6 months, I have called them 3 times now. The first was for a messy sewage backup on Labor Day weekend, the other times were for a toilet that wouldn't flush. In all three cases they showed up on time an the jobs were completed in what I would consider to be a timely manner.

Not too much keeping this from a 5 star review other than the prices being on the high side for the toilet repairs. In the past two trips, I spent over $600. I could have a brand new toilet in place for that amount. The tech who came on the last trip did give some good advice to prevent the problem from re-occurring. I would certainly consider them again, but hope I won't need their services for awhile.

Christine V.

The estimated cost of the project we needed done was outrageous! They wanted to charge me almost twice the average price of the job.

Paul N.

I forgot about my previous experience and had the exact same scheduling baloney that happened 5 years ago again. They came late 30 minutes after a huge 4 hour scheduled window, let me know they didn't have the parts and would come back the next day between 8 am and noon. I called dispatch and moved that to a time I could actually do in the afternoon. Day of, they tell me after waiting around for another 4 hours that they can't make it and will now come tomorrow. I'm not a big CEO or anything but my time is still valuable. I have things to do. Can't be setting aside huge blocks of time for no reason at a moments notice.