Roto-Rooter Plumbing & Water Cleanup

Thomas M.

I had an issue with my kitchen sink and after numerous attempts to unclog the drain I called roto rooter at about 6:00pm for service. I was informed that it would be 2 hours before a technician could make it. I waited until I received a call at 9:30pm that they could not make it until 1:00am in the morning. Since the water had receded i decided to wait until the next day. I was called the next morning and advised a tech could be out within 45 minutes and low and behold the tech showed up and was very informative on the process to unclog my drain. I was bowled over when I was given a price of 279.00 to snake a drain. But I since I could not get it open I let the expert conclude the task at hand. I have used roto rooter in the past because of their expertise, convenience and reasonable price but at 279.00 to snake a drain I might just shop around in advance next time. Bright side is they do warranty their work for up to six months.

Ryan H.

Very happy with the professionalism and service provided. Was not happy to see a routine line cleaning turn into a $325 camera spelunking. I'd recommend getting pricing and services communicated up front. I think I had my idea of what I wanted, the technician had his idea of what I was asking.

Alfred L.

Very nice and knowledgeable plumbers. Cleared my drain fast and efficiently. I think the price should have been lower for only clearing one line.

Lisa H.

Over priced and rude technician! Will never use them again! Had them snake a basement drain, paid close to $300 for 30 min of work, later that evening my kitchen drain backed up, they came back out and said it had nothing to do with what they did earlier and was going to change me another $300! Told them to get out. Unbelievable!

Anthony C.

I had my washer drain snaked 2 times...kitchen sink 1 time...roto came and ran camera in kitchen drain and said pipe was detoriated...wanted $4 k to fix yet it was up stream from washer drain...had no clog..couldn't be cause of clogging! Big ripoff!

Michael C.

Was a terrible experience and will NEVER use them again. I was told tech was on the way and should be there in 45 minutes. 2 hours later i had to call them, They then told me that the Tech's truck broke down but he didnt tell anyone. Then they charged me 200.00 to flip a water valve.

Michael M.

After using for the last 3 years I will no longer be doing so.

Delays in the technician arriving on time.

Their cost of a basic main line clean out has gone to $269.00. Which they will not tell you until you get a guy to the house. I had this service done back in Feb of last year for only $190.00.

Had a coupon sent via email for $75.00 off any service to find out that prices had been increased so much its paying the same as I had been before. There are cheaper local options and for this price I can clean it myself with a $50.00 tool rental. Liked the 180 return guarantee but its not worth it at this price.

Enough is enough.

Sarah S.

Tech was an hour late of window, but was very polite, professional, and fast. They came quick when no one else would even come that day. We would use again.

Tom C.

Quick service and professional. Just as others have posted prices are high but there website does have discount coupons.

Vicki G.

The technician was very courteous. He was prompt and respectful. They did a good job on the drain that was clogged. But they were ridiculously overpriced. They wanted $20,000 to replace our main sewer line. We got a quote from someone else to do the same job for $3,000. We definitely won't be using Roto Rooter again, strictly because of the price.