Roto-Rooter Plumbing & Water Cleanup

Ryan P.

Had used roto rooter yesterday for a bathroom sink problem. Technician was really nice and replaced washer and said it was fixed. 83$ for the service charge no problem. So the problem was not fixed, i called back this morning to have them come back out and fix it. I was told over the phone that it is up to the technician whether or not to charge me for another service fee. Because it was not "" guaranteed"" it was up to him/her to make the call. Never heard of such a thing. You take my monsy, do not fix it, then you want more money to try again. Would highly not reccomend this company in Cleveland Ohio.

Taja E.

We called for a minor issue and we were able to get someone out within a few hours. The customer service representatives were very prompt and courteous. The guys who came were very nice and the price was very fair. Our faucet works like new! I highly recommend!

Justin M.

Had a technician within 45 minuets quickly cleared the drain blockage and was able to go to calling hours which i was sure i would miss. I couldn't be happier polite technician he even cleaned the cabinet when he was finished thanks again

Mattie R.

Free Estimates, No Hidden Fees is a Lie. All LIES..
Guarantees All over their website and voice recordings when you make appt.
All Lies.....
Called to get a pipe fixed in my crawl space. Spoke to 4 different people at roto-rooter and no one ever said there would be a $250.00 dollar charge to go in my crawl space which is 3 feet tall. Someone even called me the same day to see if I needed my crawl space cleaned from water so they knew it was a crawl space, then when the one guy got there he said just to go in, it will be 250 then they could give me an estimate. Very Disappointed and frustrated that they could have told me over the phone and I would have declined instead of waiting 2 days for them to show up and then tell me a hidden charge of 250. Never again will I call this company. Shameful. I hired someone else and had my pipe fixed in less than an hour and a very reasonable rate.

Steve V.

Cliff, our technician, was very down to earth and helpful. He explained exactly what steps were needed to diagnosis the problem and was upfront with the costs.

Jonathan L.

Roto-Rooter came out on very short notice to fix our plumbing issue. Larry and Andrew were very professional and courteous. The cost was reasonable and the issue was fixed in one visit and a short amount of time. I highly recommend Roto-Rooter to anyone who has a plumbing issue they need fixed.

Andrea M.

Terrible Customer service!! Called to reschedule a service, was told that it was rescheduled, but the idiot never actually rescheduled the appointment. Also never received a written estimate. Very unprofessional.

Brittany B.

I had Roto-Rooter come out to a house with a lot of plumbing needed. Storm drain and interior and Dave came out and have great suggestions for the storm drain and went through all that we needed on the interior. He came out on a Sunday even! He was nice, professional, explained things clearly, fairly priced, and he even taught us some things! I am extremely pleased with his expertise and customer service. I would highly recommend this company and I will be requesting Dave for all of my work.

N M.

Super easy to make an appointment. Dave was very thorough and efficient. Would recommend to anyone.

Joanna N.

Jamie did a great job fixing our toilets. He worked efficiently and effectively. I didn't give 5 stars just because of scheduling issues...