Roto-Rooter Plumbing & Water Cleanup

Scott H.

Needed my main line cleared because of roots. I was given a four hour window for them to arrive, and a technician was at my house 45 minutes into the time window given. The technician was very professional, and offered helpful tips to keep my drains clear.

Trina P.

The plumbing pussies as far as I'm concerned

Called them out to two of my rental properties on two separate occasions
One which the basement was actively flooding and we waited for hours for them
Then...
They call me and tell me they couldn't do the job BOTH times either because they don't have equipment needed or it was "" too much of a Liability""

left me scrambling to find a new contractor at 6pm on a Saturday
thank goodness for small business plumbers
Super disappointed
Will never recommend them
If anything advise people not to call them and waste his/her time

Mary Lou W.

Needed to have the main waste line cleared of roots, and have a separate drain snaked. The tech arrived quickly after the notification call. He handled the problem swiftly and gave us solutions to help prevent further problems in the future. Hopefully we won't need to call again soon, but if we do, we'll call Roto-Rooter.

Mr G.

Really bad service and very expensive.

I called them to diagnose a water leak in my shower. They quoted $600 which I ok'd looking at the scope of work they wrote down . I assumed that if they did not have to do all that, it would not cost as much.

In the end, after 45 minutes of work and putting a dehumidifier in our house for 2 days, they still ended up charging the same amount . Their reasoning was that the rental was the actual cost. I could not believe that a dehumidifier would cost that much to rent. Would NOT recommend again . I emailed the guys to get a line item quote and never heard back.

Please do not use.

Greg K.

Came to apartment twice to fix two slow-moving drains. First time through they successfully fixed one, but the second was unchanged. Second time through they again failed to fix the second drain. Had a *real* plumber come look at it and he found the problem in 10 seconds. Terrible, terrible terrible.

Ty G.

Wipes that say ""flush-able"" are not. I learned something new last night.

The technician said my main line put up a fight, and I agree- he was there for almost four hours and still couldn't give me a 6 month guarantee. He pulled out the biggest amount of vegetation he has ever seen from such a small drain- it was pretty much a tree.

They were on-time, and even tried to come early which was nice for a change. They plan on coming back today with a camera to check out the condition of my pipe. Finger crossed its not horrible news.

deirdre h.

Sunday morning plumbing emergency and no one seemed able to come except these guys who were honest, fast and affordable. If you need someone fast and good, these are the guys. Thanks!

Melissa O.

Prompt arrival, professional service. A little pricey but after 4.5 hours of trying to fix it myself, I had to thrown in the towel and get a professional.

Stephanie G.

Service was done quickly and cleanly. Two clogged drains are now flowing freely. Unfortunately the time frame given was 8:30 to 12:30 and Wayne arrived at 3:30. I was updated frequently throughout the day that the techs were backed up.

David W.

A the small forest of roots was quietly growing in my main sewer line. I had no problems before but before selling the house cleaning the line was the thing to do. So I looked up roto-rooter on their website and requested service online. Within minutes I was contacted and services scheduled for the day I requested. The tech was on time and courteous upon arrival. He cleaned a lot of roots from the line it's a good thing he did.