Roto-Rooter Plumbing & Water Cleanup

Tom C.

wow, after 25 years of standing in 4 inches of water while we shower due to a sink plug. we were afraid the ""old"" pipes would breake if a plumber came in. kudos to bill teil of roto rooter who fixed it to perfection. i can now watch the water go down the tub drain while i shower. thanks again to bill.

Lauren C.

backed up drain. called and they were able to come the next morning. technician was very friendly, thorough and finished the job in under 1 hour.

Blair V.

Dominic arrived and thoroughly explained the possible blockage situation based on his preliminary exam and provided potential options and subsequent costs of each action. He was successful in his approach and process; cleaned up very well afterwards, provided insight as to prevent additional issues and informed me of Roto Rooter's next step with the camera analysis for further insight and prevention. I have never required a service like this before and knowing the brand and reputation, was delighted to see that performance was everything that we hoped it would be.

Timothy A.

Our main sewer line backed up today, and the water was rising in the basement sink. Called Roto-Rooter and John D was on the site in 30 minutes. Two and a half hours later, all was clear and the work was beautifully done with a good explanation of what happened and how it was fixed. Amazing service and good value for the price.

Dimitris P.

Their appointment service is really poor. I lost my whole day waiting for them for nothing.

J C.

Mike did a great job clearing our drains. The service is costly and I wish Rotorooter would provide an estimate in advance because it appears to be a standard rate for clogs and is pretty pricey. They exceeded the 4 hour window which is also a problem. As for the service though Mike did a good job and Id recommend them in the future if all the plumbers were like Mike.

Allison B.

Roto-Rooter did a great job. They came out same day and our technician, Elie, was friendly and knowledgeable. Only reason for 4 stars instead of 5 is that it's a little pricey.

Courtney S.

I requested help in Downtown and was told they will not come and help me because I do not have a parking space for them. We have a parking garage right in front of where I am and they still REFUSED to come. Don't say you service Boston if you refuse to come and help. Save your time and find a better company!!!

B B.

This was a great service - Ron tech #5592 showed up on time, was very neat, explained the service to be done and the cost up front. Highly recommend. Thank you for clearing our pipe! We will use you again.

Moriah H.

Rotorooter - you have lived up to your advertisement! ""Fix it right with a plumber you can count on."" We tried to fix a main water line blockage ourselves for five days without success. It was a horrible mess. Finally we called Roto-Rooter. Ernst, the plumber, walked in filled with confidence and good humor. He had us smiling even before his power snake started grinding up the blockage in the main line. [And it's hard to smile when sewage is backing up into your house.] At first we were still discouraged. He had to go out fifty feet to clear the line. Suddenly I heard a ""glug"". My daughter heard a ""whoosh"". Success! All the sewer backup disappeared. What a welcome relief!! Thank you, Roto-Rooter...and Ernst too!