Roto-Rooter Plumbing & Water Cleanup

Nancy K.

I had an extremely clogged kitchen drain. I tried to 'snake' it myself, no help. Called Plumber #1, who arrived 3 days later, also cabled the drain to no avail and still charged me $300.
The next day, I called Roto Rooter, within 2 hours a representative was at my house checking out the issues. He dispatched a technician who arrived at 7pm (they dont charge for off-hours!) and ta-da! Problem Solved.
Techician was extremely pleasant, gave me tips and tricks.
Plus - you have a 30 day guarantee - if problem comes back in 30 days, they will come back fir free!
Couldnt be happier!
Easily 5 Stars.

Brian C.

So Roto Rooter to the rescue! Zachary & Chris Showed up in estimated time frame, so that was great as I had taken off of work. Told the guys about the drain problems and where I left off of it. They listened and promptly got their sewer machine and got busy like no ones business! Within an hour they have line unclogged. Me- very happy;) positive experience with these guys. Glad they didn't try to find/sneak other issues into the job and didn't flinch at the online coupon offered at time of service. So yay roto rooter! These guys made your team look good. I believe Zachary will be running the outfit soon!!

Boom B.

They finished the job and they did a good job. However it felt like they took their sweet time. They arrived late and after they pulled up we saw them outside talking to our neighbor for a couple mins. It just seemed like they were moving slowly. Maybe they don't get very many breaks during their shift? That's how it felt anyway- not sure though. Anyway they'll get the job done.

Matt K.

Noticed a drain backed up near our a/c unit in the basement at 5pm on Tuesday night - called Roto-Rooter and they were here by 9pm fixing the issue. Swift prompt service and no ""after hours"" or overtime fees. The drain is flowing smoothly now! Nick was as courteous and knowledgeable as could be expected. Great service!

Julia B.

The only reason they did not receive 5 stars is that I would've liked for them to explain what was going on more. That said, they sent someone out on a holiday weekend (after my husband attempted to DIY) who told me exactly what supplies I needed to get and where to get them in order to save money. That alone ended up saving us $200, and the consideration was greatly appreciated. Our shower is now functioning better than before, and our bathroom was left in neat condition when they finished.

Christopher Scott M.

8-12 window, shows up at 2:00 PM. Excellent, speedy and professional service when the plumber arrived. Would have been happier if the dispatch/office was more communicative about the actual arrival time.

Diane H.

Plumber #0181 was on time, very professional and worked diligently to resolve our plumbing issue. He explained issues that arose every step of the way and helped us make choices that were in our best interests.

Harry F.

Called Rotorooter on Saturday to set up a Sunday repair. The operator was friendly and we gave her a 4 hour window from noon to 4 pm when we would be available. At 2 pm and at 4 pm I got a call saying the repairman was running behind, but they couldn't give me an estimate on arrival time. The technician arrived around 5 pm. This was the only problem we had with their service.
Zach Wilkins 0181 was friendly and knowledgable and was able to quickly fix our leaky hot water shutoff valve. He had the parts he needed with him in the van. The whole procedure was done in under an hour. They are available 24/7, which is very nice.

Deanna J.

Zack 0181 was very polite, professional, and friendly!
The time frame in which I told did not meet expectations; either time.
Yes, I had to have two call backs.
All is well now (fingers crossed)!

Michael J.

My experience with Roto Rooter got off to a rocky start. The first day they cancelled their appointment. The second day they sent a technician that did not come prepared with the correct tools to complete the job and he broke one of the kitchen drain pipe fittings. The third day they sent Matt #2719 and he was able to fix the drain and repaired the pipe that was broken with a repair that I hope but question will last. The technicians were both very friendly and professional.