Roto-Rooter Plumbing & Water Cleanup

Citizens Band F.

Fast and friendly. Snaked the drain, and provided advice to avoid problems in the future.

Scott B.

I would have gave this review 4 or 5 stars if they weren't so expensive. I paid $241 to have one guy come out and tie in PEX tubing that I ran to the copper hot and cold lines in my basement. I had all the PEX tubing setup to be connected to the hot and cold lines. All the plumber had to do was cut out a section of copper pipe on the hot and cold lines, sweat in a T fitting, then crimp on my PEX tubes, which were right there ready to connect. I even had the water main shut off and the plumbing depressurized.

A few weeks ago I paid a carpet company $150 to have two guys come out and finish a carpet to tile transition for me. They did more work then the plumber did and charged half of what the plumber charged me.

I am happy with the quality of the plumber's work, his professionalism, and the professionalism of the person that took my call, but I will be shopping around for a cheaper plumber the next time I need one.

Matthew B.

The service was horrible, the manager John was rude and unapproachable. They have continually let us down on services after repeatedly saying they would fix things. Finally I had to pay for another plumber. Also, they are very overpriced and when their were problems with our initial service, John communicated that he would have their product used in our lines in the fall for free because of it. Only to have him call in the fall and make sure we knew that he wasn't going to give any of his product away for free and that ""was not happening"". Their is some real concern when you have someone like this helping run operations, extremely disappointed in their service and follow through. We not only were told to excavate our whole front yard (which didn't need done) $2-3,000, he then proceeded to make our family feel bad for questioning their services after we had another plumber come and run a snake through our entire line after he had told us that it was so clogged that there was nothing we could do but dig it up.

Vincent A.

Was told it was going to be $400 for my service (4 hours of work at $100/hr.) they fixed my problem in 20 minutes or less. This company is a total rip off. DO NOT SUPPORT THIS BUSINESS. Go to your local plumber instead...

Cara W.

I requested an appointment at 10pm and they called to set the appointment the next morning at 8am. Tyler was at my house working by 8:30am and had fixed the problem by 9:15am. Great service! Tyler did an excellent job explaining what was wrong, the solution, and cost.

Duretha T.

Roto*Rooter was a life saver for us. We had contacted a company with which we have a home pluming contract with, only to received no help for 7days. Then we contacted Roto-Rooter on Mon. (Aug.29). and was told someone would come out the same day. Not only did the service man come, but he was able to come hours earlier than first planned. He was great! Really neat in his work as well as his personally. He also gave us some helpful hints. Thank you Roto-Rooter you're appreciated.

David D.

I am a landlord and have used Roto Rooter in the past with satisfactory results. I had them come to my property on 3-5-16 because of sewage in the basement. They tried snaking then jetting my sewer line with no success. They then put a camera in the line and said I had a collapsed sewer pipe and quoted me $3,055.45 to replace the sewer line.

I got a second opinion, and the sewer line replaced for $950. The problem was tree roots not a collapsed line.

I called Roto-rooter and asked for some relief on their bill but was charged $789.45 for their service.

Cheryl H.

Technician came earlier than time frame specified by office. He snaked our main line from clean out til to the house removing a large section of tree roots and gave us an estimate on replacing the main line.

Mary R.

Roto-Rooter did a wonderful job. Scheduling an appointment was easy, service was prompt and price was fair. Technician was informative and professional. Thank you.

Jason S.

Sewage pipe was clogged. Mike, the tech, showed where he believed the outside sewer cleanout was located, but we were unable to find it. We eventually located it with a machine they had. Cleaned the roots in the pipe that leads to the city sewer. Arrived an hour after I called for an appointment.