Roto-Rooter Plumbing & Water Cleanup

Dennis R.

""Matt provided very honest work and gave his professional opinion freely. He stayed much longer than I expected he would. He exhausted all of this options at hand to address my problem. We have several blockages from tree roots in our main drain out to the city pipes. He used both of his 'snakes' and did the camera twice. He also marked a collapsed tile piece under the street. He used sophisticated technology to pin point where the issues are. He also answered my many questions in a straight forward mannor. My overall experience with Roto-Rooter was good. His ultimate suggestion on how to address the plumbing issues we are facing makes sense, and we will most likely follow up with them as such. ""

Don T.

Watch out...these guys scoped a problem I had and gave me a cost of around $24,000 to fix, that's right $24k...another company, CME sewer, scoped it and came in around $14,000...I still questioned their numbers...the third company I called, Zinns plumbing, scoped the same problem and confirmed the issue existed but saw it was on city property...they contacted the city who fixed it immediately...Zinns charged me around $250...all three companies saw the same thing...

Paula B.

Jordan (1964) came to the house to service a clogged downspout drain that had large roots growing through it. He ground the roots as much as possible and showed me pictures, which he then emailed to me, of the cause of the clog in the pipe. I am continuing with a camera to find where there may be a break in the pipe but I'm confident Roto-Rooter will be able to diagnose the problem. Overall I'm happy with the service and feel comfortable using a reputable company like Roto-Rooter.

Chris H.

Overall good experience Roto Rooter was prompt professional and courteous. I would have rated higher but the price was over 300 dollars for a basic line snake on one drain about a 30 minute job. It would have been closer to 400 if I purchased the drain cleaner product they were pushing pretty hard. Only other thing was the auger machine left a trail of drain good and sludge on its way up from the basement to the front door.

Doug W.

Technician Jordan was very courteous and friendly, but they were 8 hours late getting him out there. Also very pricey.

Tom D.

They came out in a few hours and unclogged the Kitchen Sink drain. The tech was very courteous and explained the cost options upfront. I thought is was a bit pricey, but I think of it as my ""stupid"" tax for putting potato peels down the disposal. And just the ability to respond quickly was worth the cost.

Matt R.

Backed up basement drain in the floor. Roto Rooter was at my place in under 2 hours from when I called on a Sunday evening. Zach (tech 0181) stayed until 10pm, not taking any shortcuts, and snaking every section of the basement drain. He was real friendly, and did a better job than the other company i hired for this same problem a while back. Roto Rooter includes a camera in the cost, so the camera guy (Braden) came out two days later and did a very thorough job putting the camera through all the different parts of the drain, and explaining what was going on in each damaged section.

David L.

They did a good job and everything seams to work. They saved me some money by having me go get a toilet. They were here a long time and I am satisfied!

Emily B.

Tyler (#2092) did a great job of unclogging our downspout drain! He came yesterday and removed the leaves and already today our garage looked completely dry thanks to this fix! We have a follow up appointment tomorrow for someone to look through the drain with a camera to make sure that no further leaking should occur. Overall really happy with the customer service. What I appreciate the most is that Tyler told me what the cost would be and gave me a few minutes to figure out if I wanted to move forward. I like how he didn't pressure me into purchasing the service.

Kristin H.

We had a pipe burst on late Sunday afternoon in the basement and had to turn off the water main to the whole house. We called around 4:45 and they were able to get someone out to the house quickly to get the pipe capped off so that we could turn the water back on for the evening. We appreciated the options that were presented for us to consider. Very professional and quick service!