Roto-Rooter Plumbing & Water Cleanup

Cynthia Q.

Ok so there's also a sweepstakes and you could maybe get it for free if you post a review. that's pretty cool. Still works.

Jill O.

Noa and Jake were terrific!!! We had issues with rattling pipes. Noa was knowledgeable, honest and patient in explaining our options. They were quick to pick up parts and was done with the job within the time expected. BTW, I called other local plumbers (Pipe Masters, Ogami Plumbing etc) but they STILL haven't called me back...it's been 2 days now. Logging on to RR's website to schedule an appt for the following morning was so easy!! A lot better than waiting days for call backs from other plumbers!! Prompt quick service, trustworthy repairmen, flat rate prices and warranties....I have no complaints about Roto Rooter. Highly recommended

Lorrie C.

We have used this company twice in the last six months in both my own and my mother's homes and I'm always impressed with their professionalism, knowledge and skill. The plumbers and drain experts know their stuff and get the job done quickly using state of the art equipment and technology. A special thanks to Noa, Paul, Kawika & Jake! And excellent customer service skills!

Steve T.

The service was very prompt. I called at 3:45 pm and the plumber was there an hour later. He had the drain clog cleared within 15 minutes. Note: Check the company website for discount coupons!

Nate S.

Please advise your dispatch that your company is no longer allowed at my property. I will post notices in the elevators to contact Security if any of your employees are seen on property. You will be towed if you try to park illegally at my building. I have to protect the owners of this association and your invoices are 4 times higher than any other company because the first person you send always needs to call someone else to finish their work.

Russell H.

Roto Rooter came to my house and fixed my tub faucet. Professionally done but VERY expensive. I guess that the plumbing industry as a whole charges alot for plumbing work. Had a 40.00 coupon but all they do is add miscellaneous costs to make up for the coupon so you only end up saving a few dollars instead of the 40.00.

Doreen N.

Do NOT use this company! Rip off. I had a leaking toilet which I suspected had a worn out wax ring and needed to be replaced. I called around the the going rate was about $100/hr+$10 for wax ring and wax ring replacement would not take longer than an hour, give or take. When I called Roto Rooter (since they offered a $40 off coupon), the phone operator told me that the technician makes the assessment when he inspects the problem. They would NOT quote what a wax ring replacement would cost. When he got to my place, he quoted me $425 for a wax ring replacement. I quickly told him that I shopped around and it only costs about $100 + part. He offered me $325, then $200. I told him to leave, because I did not trust him. I quickly, then called another plumber M Torigoe Plumbing who immediately sent someone over. Total cost for this reputable plumber was on $115 including tax. Moral of the story....never go to Roto Rooter. They cheat you!!!

Carole O.

Excellent job! Eddie did a great job in replacing my sink faucet. I thought I would do it myself but am glad I called a professional. He was very courteous and knowledgeable and answered all of my questions. He came on time and finished the job quickly. Used the $50 coupon and am happy with the service and bill. And RR guarantees their work!

Calvin S.

On April 15,2017 I called Roto Rooter for a tenant in the building who had a clogged Kitchen sink.This was at 11:45 AM the person who answered the phone said they should be there between 2 and 3 pm. The I received a call saying they will be even later and will be there at about 5 PM.I asked them to notify the Tenant. I heard nothing from them so I called at 6:30 the at about 8:00pm same story. Easter morning 20 hours later no Roto- Rooter yet.I call to find out what happened and get a half hearted apology and still no Time estimate on the service call ""The poor woman has been waiting all night"". Disgusted by Roto- Rooter I reach out to A-1 Budget Plumbing they say they will have a plumber there within the hour.The Plumbers name is ""Kai"" very fast professional also cleans up after he is done and a decent holiday charge also Thank you to A-1 Budget plumbing for saving the woman's Easter Sunday so she can have breakfast with her family.

Leslie D.

I had the worst customer experience ever by a company that has a very serious communication problem and extremely poor customer service skills. When I initially called to request a technician, I was told it would be a 4 hr window. Got a call 4 hrs later to say the tech was tied up and they would call and come out as soon as he was free. Six hrs later I called, and he was still tied up on a job. Then a total of 8 hrs had gone by, they called to cancel saying their equipment was broken. I would have gone elsewhere, but by that time it was too late in the evening. So they offered to come out the next morning at 8am which I agreed to. I rec'd no phone call the next day at all to confirm that appt. Then at 3:30pm that day, got a call from the dispatch saying they were scheduled to come out, never acknowledging that I had an 8am appt. 7 hrs earlier. I gave them the benefit of the doubt and guess what? They never ever called or showed up for the job. They had me hanging on for 2 days, with no results. I called another company which showed up within a couple of hours and did a great job at a very reasonable price. Save you time and money and go elsewhere! Roto Rooter gets a definite F grade from me.