Roto-Rooter Plumbing & Water Cleanup

Courtney H.

After having a conversation with a manager from the company regarding my experience with the garbage disposal replacement, the manager called and offered a partial refund. I appreciated the timely manner in which they reached out and their attempt to rectify the situation.

Andrew D.

$1819 for a faucet replacement (faucet provided by owner)!! $1251 is the catalog price for labor to replace a kitchen faucet and $638 is catalog price for labor to replace two valves in the feeder lines. Parts another $200. Good news: they came promptly and were nice guys. Not sure why this was a two person job. Probably should have gotten a quote first before they came.

Alex C.

Disappointed in warranty of services. They will not come back to fix a job that left a portion my yard sunken and without grass.

Bobby C.

Saturday, I booked an appointment online from 2:00-4:00pm to address a leak, and got an instant confirmation. Hours later, I was notified a technician would be out between 4:00-6:00 but they missed that window. I called and rescheduled for the following day between Noon-4:00pm. I waited at home for the full 4 hours and called at 4:00 but they said they had nobody available and could not give me any sort of estimate. At 6:45 I finally got a call saying they would not be able to send out a technician at all today, and would I like to reschedule for tomorrow. I was halfway through my sentence (very calmly) saying we would go a different direction, when the person hung up on me. The disregard for my time and disrespect on the phone are very frustrating.

Neal F.

Had a great experience with Roto-Rooter in Sandy Springs. They were the only plumber out of five called who responded and then showed up on Weekend. Cost me $575 for a sewage line backup unclog. They used the big machine to clean a clog 65 feet down the main line to the street. Responsive and professional. Provided and estimate prior to starting and have had no issues since.