Roto-Rooter Plumbing & Water Cleanup

Gina V.

I was conned into doing work that wasn't worth it. Was told they would do a certain task, but then only did one part. The supervisor double talked. Part of the drain was put together shoddily. I'm angry at myself that I was conned.

Tommy K.

We had a leak on our master bedroom ceiling so we called them to check for a potential pipe leak. The upstairs shower is right above the leak. We also told them the shower faucet had loose piping and would constantly drip. They came and said the leak was from the roof, the piping for shower was just fine and they would charge $480 just to fix the dripping faucet. So they did nothing. After calling a roofer and filed a claim with insurance, a water restoration company came and quickly found the issue. It was a leaky pipe from the shower drain. Thankfully, we were able to cancel the claim and the unnecessary work on the roof. Another plumber came and took care of the issue. Roto-Rooter could have easily found and fixed this but instead simply assumed the leak was from roof and did nothing. Will never call them again.

John H.

Charged $350. to change the ball and chain in my toilet. Did it only because my schedule is super hard to change and I would have to take time off work to schedule another company. I do appreciate that they came out at 10:00pm You be the judge and decide if $350 is a fair price to change the ball and chain in a toilet. I have had it done at Miami properties many times for $150 or less.