Roto-Rooter Plumbing & Water Cleanup

Charlie L.

If I could go less than 1 star, I would. We used them quite a while back and made a note not to use them again. We couldn't remember why, but saw that they had high ratings here and on Angies List. I replaced our kitchen faucet and found that the hot water wouldn't flow. In my experience, that meant that the valve coming out of the wall was bad. In spite of prior experience and taking reviews into consideration, I called and they said they'd be here between 2 & 4. At 2:43 they called & said he'd be here in 1/2 hr. I called at 3:45 and was told he would be there in 10 minutes. He showed up while I was on the phone with a supervisor at 4:20. I told him what the issue was and it turns out that he was not equipped and could not do repairs on copper pipe. That sounded odd to me since I thought all plumbers knew how to work with the various materials. Bottom line, they couldn't promise a guy (who was evidently the only person who knew how to work with copper pipe) here until after our bedtime tonight or at the earliest 11 am tomorrow. Since their record was so poor, we decided again to call someone else. Copper pipe has been used in homes for well over 40 years. It's unfathomable that someone who is supposed to be a plumber is not equipped to nor able to or be equipped to work with copper. Top to bottom, these folks aren't able to help you when you need it.

P R.

So overpriced it's like you are paying for their truck each time they show up. Just for knocking on your door they charge you.

Daniel R.

Was very happy with the service they were very prompt and very knowledgeable. Solved my problem in less that 30 minutes. Would Definitely use this service again without hesitation !!

Carlos R.

I've had someone come before to look at my kitchen sink and said just to pour clorox down the drain and it should fix the problem of why the water went down so slow. Well that didn't work. I decided to call Roto-Rooter. They were at my home within the hour, diagnosed the problem, and fixed my drain quickly. My wife is happy so I am happy. Thank you so much for your fast service and professionalism. I highly recommend them and will use them again.

A C.

This is my only plumber I call. I have had plumbers come and guess diagnosis and end up taking all day and leaving me disappointed. Roto a rooter Orlando gave me a free estimate did a correct diagnosis and finished in good time, no surprises. Being a military retire I hate companies that play games and up sale me. These guys are true to their word and are reliable! Thank you Airborne!!!!

Charlotte C.

Michael (#3119) called before he came; arrived on time; very professional and informative. Quickly diagnosed the problem and gave me two choices to solve it. House was built in 1971. I choose the more expensive but more through clean out for the drain and afterwards watched the results on camera. Comes with a 3 month warranty and a year's worth of enzyme maintenance. Excellent service. I had been warned off national franchises but in this case it was the very best choice. Excellent work, fast, and reasonable cost especially for a weekend. Highly recommend.

Jodi J.

First, my tech Larry was amazing. He showed me exactly what the problems were and then went through the all possible solutions letting me know the pros/cons of each choice. He did not make me feel rushed or pressured into a costly repair.

Karen S.

I called about six plumbers for a clogged toilet and Roto-Rooter is the only one that would give me a same day appointment. Shawn the plumber was great! Thanks for everything.

Dave H.

I Booked the service online the same day Michael arrived as promised in the middle of the afternoon, we had a quick chat and he had a look at the problem .he told me what he thought was the problem and gave me a written quote which I accepted. Michael was great he talked me through the job I was very impressed with his knowledge and professionalism I would defiantly use these guys again

José C.

I had three toilets that continued to fill! This being my first home I wasn't even sure how to begin to mess with a toilet. I called Roto rooter...1. They showed up late 2. The gentleman did minor repairs not sure what. He said he replaced flappers and two pumps. 3 the bill was $400. 4 He was at my house less than an hour. I went to Home Depot the following day and priced all the parts for less than 45!!! The flappers being 97 cents! That's $355 in labor! Outrageous! Last time I ever call a """"specialist"""". I ended up replacing the flappers myself a week later because the toilet continued to run since the silicone flappers he put in we're so cheap they would move around. I learned my lesson! YouTube that sh$&!!