Roto-Rooter Plumbing & Water Cleanup

Andre S.

Insanely expensive. Don't quote on the phone, you have to wait for a technician to come out and shock you. $425 to clear clogged kitchen sink. Call elsewhere.

Ernest U.

Plumbing tech Luis #675, was on time, explained the repair process and replaced my exterior yard faucet with a more efficient connection and model. This required cutting and welding and yet he was done in less than 20 minutes! Plus I paid $40 less than a previous identical repair with another company. I have other plumbing projects that I'm going to run by Roto Rooter.

Lili S.

The worst, please save your time and get professional quick fix somewhere else. I stayed home for 2 days waiting for them, they said next day after I call them, so I waited whole day home, at 5:00pm they called me to say no one is available, they told me tomorrow you will be first on the list, I was like okay so next day they called me at 9:00am to say that I'm first on the line, so the whole day waiting until 4:00pm they are calling me to say that the plumber is not comfortable to leave her car keys with valley, I'm not sure what they are expecting me to do. 2 days waiting for nothing.

Paul N.

Great customer service but bad follow up. They do not keep their word. Paid for service but there's no solution they said they'll come the next day to investigate the problem the next day they came and told me someone else will be coming someone else never came. Still waiting

Jael P.

Waited all day for someone to show up. I tried cancelling and they called me back with """"the driver just finished lunch and he's on his way"""". An hour later (at 4) he shows up and says """"I'll be back in 20 minutes"""". 45 minutes later and nothing. Won't ever use this company. She should be ashamed. Get better employees.

Scott B.

My elderly parents called me last Saturday afternoon in a panic because neither the toilet nor the shower drain in the master bedroom were functioning properly. Although it is usually difficult to get a plumber out to someone's house on a weekend, I called Roto-Rooter and they told me that they could have someone out within two hours. Luis (#675) showed up on time and quickly diagnosed the problem as a clog in the main line between the house and the sewer. He spent a couple of hours snaking the line from both the front and backyard before being able to clear it. He was the consummate professional at all times, even though he was working outside in the sweltering heat. Luis even provided his cell phone number to call in the event that my parents had any further difficulties over the weekend (which they didn't). The only reason that this is a four-star rather than a five-star review is because Roto-Rooter isn't necessarily the cheapest firm around. In fact, far from it. However, if you have a plumbing problem that you need resolved immediately, you don't necessarily care what the cost is. I know that my parents wanted their bathroom back in working order as quickly as possible. Roto-Rooter is definitely the firm to call if you're looking for a quick response and a job well done. Especially if Luis is your plumber.

Lauren C.

If you want to wait hours for a technician and pay $562 for a snake, call roto! Today I'm having to call them back again because there is water leaking from toilet the day after they serviced it. Again, I was told the wrong wait time and am still waiting hours later..... Trust me, save your time and money and find someone else.

Vanessa M.

6736- Jorge he was fantastic : fast , knowledgeable, friendly...I was able to do the appointment online

Angela G.

they are big time scammers!!! please read all bad reviwes first on google and other platforms, because this bad reviews are very accurate. they take advantage of older people or people who doesn't speak english and triple the prices on top of that they do bad jobs!!!

Brad Z.

We had some issues with our pipes that required immediate attention. Thomas (#0067) came within a few hours and did a great job explaining everything to me and went over and above to fix the problem. The service is not cheap, but they do a good job and provide a warranty for their work in case further issues arise. Definitely recommend these guys to come and get the job done promptly and pleasantly. Thank you Thomas!