Roto-Rooter Plumbing & Water Cleanup

David B.

Technician Kyle 4598 was able to clear my main line and 2 secondary lines. I only had to wait a few hours. Thanks

Emily F.

Sorry, but emergency service, my ass. I called last night, desperate because my toilet was overflowing poop water all over the bathroom floor, and they guy told me that they weren't taking any more calls until the following afternoon. Afternoon! The regular plumber was able to fit me in in the morning, and was a whole lot nicer over the phone. The very least you can do when a person is almost in tears over her ONLY TOILET overflowing is to be kind, but you'd have thought I was ordering a pizza from this guy.

Alexandra D.

I am so incredibly disappointed with this company. I called them to install a new dish washer, which my apartment has been without a dishwasher for almost 3 weeks now and had an appointment with them yesterday to install it. They told me they would be here between 4-8 and around 7 pm decided to call me and let me know they could not make it and would come tomorrow. The new time frame is between 12-4 and it is now 4 pm and they have yet to show up. This is so unprofessional and i am not impressed at all. I will not be using this company again, and now 2 of my days have been wasted waiting around for the plumber to show up
.... editing this post because now it is 6 pm and they still haven't shown up!!!!! what a joke.

R T.

I called Roto router this morning to help me with the drain cleanout called from the ad on Google when the technician arrived at the house he demanded $400 upfront there was no discussion of $400 being the charge when I was on the phone so I called back to talk to a supervisor and I was hung up on twice $400 for a drain cleanout must be some mighty fancyexpensive clippers to run through the drain I will never use this particular rotor router company again

Arlene D.

Excellent customer service. Guaranteed that everything is fixed. The engineer not only knew his business, he had great customer and was very clean. We tried to use plumb line in the past. They did not clear the drain, the left the premise, and billed us for service. We still had to call Roto-rooter. This team is the only one that we call!!!!!!!!!!!

Jumaane D.

Great customer service from Paul A.!! He was on time within my 4 hour window. He surveyed the situation gave me a rundown of what he thought the problem was and how he would address it. Overall extremely satisfied even with a little mishap he took care of it without me asking! I appreciated Paul's professionalism and his customer service...thank you!!!

Shae J.

I had a water heater that wasn't working and called for them to send someone out. The guy that came out said that we needed a new water heater. That the part that needed fixing was almost as much as a new water heater. I just couldn't believe this so I called another company to come out and give me a second opinion. The part to fix the machine was 32.00. He laughed when I told him what Roto Rooter said. I called and spoke to the manager to let him know what happened and he didn't care at all pretty much laughed at what I was telling him. Most horrible experience ever!!

Snowflake's M.

I had a clogged and overflowing toilet at a rental a couple months ago and very reluctantly booked roto-rooter because they were the only plumber who could get to the job that day. The guy showed up on time, called me with his assessment, fixed the clog, explained what caused it, and cleaned up.

Since then, I've had them out to the rental 3 more times in the past 2 weeks for various plumbing issues that are related to a long history of deferred maintenance. Each time, the whole process from booking to dispatch to working with the plumber has been very smooth. Their phone system recognizes my phone number now when I call, and can pull up the account automatically. Each time, they've been able to meet my tight timeframe, giving me a 4 hour window. Only once did they not meet that window, and they called and stayed in communication with me the whole time.

They don't charge for estimates or extra for coming on weekends/evenings. So from now on, they're my go-to resource. I can't speak for other Roto-Rooter offices, but this one in Littleton is great.

Donita W.

Dennis showed up when he said he would and got right to work. He explained everything he did and we even had some additional work done. He didn't put it off, saying it would put him behind but got right to work. Very polite and knew what he was doing. It's nice to finally find a company that we can depend on - we've tried other big names and were disappointed. Not this time! We will call again when needed.

Krystel S.

Thank you Jeff for your hard work and helping us clear up our water lines! We had a plumbing emergency and couldn't use much water without it backing up into the basement. Jeff came out and worked very hard until the line was free. Turns out one of our kids flushed bubble wrap and that was our clog. Thank you Jeff for sticking with it until it was clear!