Roto-Rooter Plumbing & Water Cleanup

Obray V.

I had guest staying with us and our main sewer line was malfunctioning and needed service. They arrived and gave me a quote.
I had a few choices as to the remedy I needed. After everything that was done Louis gave us the results that we were looking for. His work was done to our satisfaction.
I have used Roto Router twice.

Sheree S.

Can't believe I was charged over $700 to clear a drain in the tub! They were here less than 15 minutes! BEWARE, I feel totally ripped off!!!

T V.

Called for a clogged toilet drain. Louis, just went out of his way to help find the blockage and unfortunately it is a broken mainline. But the professional service I received was such a stress free experience that I had to write a review for this company and thank them for employing such wonderful people who do an exceptional job!

Jj R.

Very friendly Plummer. Got straight to work unclogged the bathroom sink & the laundry room drain. Kept any spillage to a minimum & cleaned up everything after. Even when entering my home multiple times to go to his van & get more tools he always made sure to put sanity booties on before entering our home. Will gladly call him again if needed & will absolutely recommend him to others as well. He also made sure to give our landlord a fair price & not overcharge.

Celeste E.

Joe Diaz, Miguel and Louis came out late on a Sunday night to help us with our flooding problem due to a clogged line. They were professional and courteous.

Brian S.

Punctual excellent attitude good work five stars he showed up when the app said he was going to be there he notified me that it would be an expensive job and that it might be easier with the lower estimate but it didn't work out come out to work that way so he had to snake the drain five stars

Rosie G.

Had the J trap of my kitchen sink replaced by Rolando who did an amazing job! Rolando also fixed the sink in the guest bathroom last year , so I trust his his work. He is punctual, professional, very knowledgeable and confident in his skillset. The pricing for the job rendered was reasonable and appropriate.

Blanca B.

Artemio Camacho did a great job this Saturday night. Excellent service, totally recommend him.

Julia S.

We had to replace our tankless water heater and Roto Rooter's quote was 8200 dollars. The 2 other quotes we got from local plumbers were both 3200. My husband asked for the breakdown and Roto Rooter said that high quote was really just a top limit and if there wasn't anything complicated it would be 5-6 thousand. Still double the other plumbers. If we hadn't asked for a breakdown and just agreed to the 8200 out of desperation, they definitely would have charged that.

Sherri Z.

Desperate for a plumber my elderly mother called me for the name of someone to call. She had been attempting to clear the clean out for several hours, my father, with Alzheimer's, was not able to assist her, I live two hours away and recalled Roto rooter as the plumbing company my father had relied on for years. I looked them up and texted my mother the name and number. She called them immediately, she told the operator that it was not a hurry, that she could wait if necessary till following day to avoid it being an after hour call out meaning overtime charges. Minutes later my mother got a call that someone would be out in thirty minutes. My mother was happy and texted me that they were on their way. I waited to hear back from her. When she called she let me know that the job was completed in 20 minutes, that all they did was snake the clean out. Simple job. (There was two men, only need for one). She then informed me that she was charged $385 with the senior discount. She said they told her upfront what it would cost, but after having worked on the issue for several hours on her own she really didn't think it could be done in 20 minutes. I was very upset hearing this, I felt she was taken advantage of so I called them right away. Of course there was no supervisor to talk to so I explained the situation and left my name and number. I called four separate times, left four separate messages with four separate operators and still no return call. I then waited thru the weekend and that Monday called again. I explained again to a very nice lady my situation, she apologized that no one had gotten back to me and assured me she would pass along my complaint etc. it wasn't until Wednesday that someone named Mike, called my mother in response to my call, I just happened to be there at the house so my mother ran the phone to me. I explained again the situation and Mike, rudely informed me that it is per job and not an hourly rate, basically it is what it is and that my mother knew it up front. Person ally I believe my parents were ripped off, and knowing that, they waited for my mothers check to clear before they returned the call, and not to me, the person with the issue. I would not use this company in the future nor would I suggest it to anyone. It's too bad people can't be human any more and respect those in need of help without charging an arm and a leg for simple services.