Roto-Rooter Plumbing & Water Cleanup

Pete W.

Gerardo Garcia did an awesome job. Easy to work with and professional. He's better than all the other encounters that I had in the past from Roto rooter.

Patrick B.

We had great customer service today with Roto Rooter. We called them this morning with a clogged drain and they were out at our job within 2 hours. Our technician Gerardo Garcia was on time, professional and got the job done quick. Would highly recommend to those with similar issues.

Marsha D.

Memorial Day 2023--our toilet in the master bathroom clogged and we had to have it fixed that day. Called RotoRooter and they were able to send someone out that day within couple of hours. Gerardo Garcia was the technician and he did a great job. Totally professional and very nice.

Queenbb P.

I called my sewer pipes were backed up and getting clogged and the service man named Gerardo garcia was a very personal at his job he gave very good customer service and explained everything in a proper manner. I recommend him to anyone. The about was reasonable price for his service and time.

Monia W.

Gerardo Garcia did excellent job very Professional kind and respectful

mark s.

First the good. They were responsive, polite over the phone, and had a guy to look at the project within 30 minutes. The technician was very professional as well and assessed the problem quickly (free estimate).
Now the not so good. When we discovered the leak, I was thankful it wasn't under the sidewalk or further up the water line. It was just a foot from the meter and at the pvc elbow. When I saw that, I was willing to just have him fix it and I could go to work. He said wait for a price quote, and we can fix once you approve. That was kind of strange to me because it was likely about a 2 hour job. What could the price be? Well after 5 minutes he presented me with a quote of $2,150. Materials would just be a standard pvc elbow.
I ended up going with my usual plumber who originally didn't think he could fit it in today. He's really good, but kinda on the expensive side as he normally does the work himself and has been a master plumber for 20+ years. His bill will be around $500. Assuming he thinks it will take about 2-3 hours at $150 per hour.
Again, the promptness and professionalism of Roto Rooter was fantastic. The price however was incredibly outrageous. Guess the franchise fee must be high.

Nhon L.

Gerardo Garcia was the technician who came to my house to replace my toilet. He was very pleasant, treated me with courtesy, and performed all his services promptly. He deserved high praise for his work.

Craig S.

Well, I can say Damian did a get job and was finish within 30 minutes. Certainly better than Mr. Rooter. Highly recommended!

Don W.

Very disappointed. The technician showed up, had us a sign a quote for $375 to run the snake - which has worked in the past. He ran the snake for a short while, had us run the water again, no improvement. He ran the snake for a few more minutes then said the snake couldn't clear it and wanted to sell a $2,500 service to scope and hydro clean. He said he could keep running the snake but at a charge of $375 an hour. We had questioned if he had seriously tried to clear the drain with the snake and felt the whole process was designed to fail and to sell us the more expensive service. I would not recommend hiring ROTO ROUTER TO RUN A SNAKE!

Jacob S.

Insanely expensive. I just needed a water softener installed, pre-piped for easy setup, literally 2 cuts of the PVC and connecting a hose. I was quoted $1650 base price for installation, with more fees to come. I found another reputable plumber to do it for $1200 less. Took him all of 60 mins.