Roto-Rooter Plumbing & Water Cleanup

Dawna P.

Ordered service they said they would be out by 9:30pm ... they called and said it would probably be later so I rescheduled for the following day between 7:pm to 9:30. I waited and waited and I called and they apologized and said they would take off $45.00 so I waited."""" finally he showed up at 9:40 and he said it would cost $425.00 to plunge my bathtub . They r terrible and have horrible customer service.

Jennifer W.

My husband and I tried to put in a new faucet, well...you can imagine how that went since we had no idea pipes came in compression or threaded. lol After 2 days of looking to YouTube and a huge mess (even with the house water shut off the valve was still leaking water-ugh), we called a plumber we have used in the past. They couldn't help and they wanted a $200 rush fee. So, I called the next in the Google phone book- Roto Rooter. They were very nice and had someone at my house within a couple hours. Vincent was so polite, he didn't laugh at us once for the mess we had created. He even showed us what we did wrong and what to do next time! We have an old house so I am sure we will be needing a plumber again, I won't hesitate to call Vincent and Rotor-Rooter Plummers on Plummer St in Chatsworth.

david f.

This was my first time using Roto Rooter, it has been an excellent experience! Travis one of their professional plumber showed up leas than 2 hours after I called right on time! The clog I'm on main sewer line is now fixed, everything cleaned and they answered all of my questions! Professional and honest service and great prices! Thank you Travis for helping me today... from now on roto rooter is my to go plumbing company!

Xavier W.

their 3 star rating is 7 to many

they make a bogus appt and keep you waiting all day, night and don't have the professionalism to realize your time is valuable too! plus our time off work waiting waiting waiting...
why don't they just tell you, they don't and won't show up

then we call back,,, some hag answers phone and lies that they are almost on their way, just finishing up w/job they are on , next thing you know it's 8,9,10pm no show, no call .... next day... still no show, no call nop apology ! guess what, now it's my turn to cost them some business .... nobody should call this place even if last resort, , ,

i understand their free estimate game, while you are down and out and desperate they write up a ridiculous est!!! like you want to wait around again,,, just get it done already, quit cheating people, have some integrity! i don't get why people seem to think that is ok to rip people off and call it business! god have mercy on these rip off scum... i won't

F J.

I would like to command Mr. Christian Méndez from rotor rooter for his profesionalismo
And plumbing services.Great
person very knowledgeable.
Fernando Jaches Jr
Santa Clarita california
Keep up the good work.

Jim L.

The guys who showed up performed a camera inspection. That turned out great. That would have earned them 4 or 5 stars. However, they totally overcharged for cutting a pipe, therefore the 3 stars. Almost $300 for cutting a pipe. They need to seriously re-structure their pricing. I'll shop around more next time. There are plenty of companies that do the same thing.

Jasmine A.

The technician sent to my business, Daniel Hayes, did a great job. It was a big emergency and they gave me a good deal and took care of the issue really quickly.

Dee G.

Saturday afternoon, sewage backed up into our bathroom, into our dining room! Big problem. Called a few companies, Roto Rooter could get someone out there the soonest. We were wary of being upsold or taken for a ride due to the last minute weekend nature of our service call, but we paid a reasonable price for a routine fix. Christian was polite, knowledgeable, and quick, too! Took about an hour and all was well when he left. We still had the evening to enjoy and weren't bankrupt after, haha!

Terri M.

Well there's nothing like raw sewage coming up into your bathtub during a pandemic. So I called Roto-Rooter and they sent Field Supervisor, DJ out and he quickly and professionally fixed the problem and I am such a happy homeowner right now!

Gema O.

Used their service to change the stem on the hot water side of the tub. A simple task and they charge me $375. This is price gouging. I will never use their service again.