Roto-Rooter Plumbing & Water Cleanup

Lee F.

I solve many of the standard maintenance problems connected with home ownership myself....but, a recent kitchen-drain clog was completely resistant to all my efforts (Drano, plunger, and 25' snake). Called in a local plumber who did his best with a motorized 50' snake but: No help. Called San Luis Obispo Roto-Rooter in to work on the problem and got Jacob K. So glad to get Jacob on the job! He is a dedicated problem-solver and he takes great pride in working to provide customer satisfaction. He did a couple of standard types of procedures at no cost because they ultimately failed to solve the problem (I was watched throughout and I know he was not gaming me). A medium-power hydrojet procedure was also free because it couldn't break up the clog. So, Jacob K. and Ryan W. came over the next day with their high-power hydrojet machine (so big it's hauled around on its own trailer) and they successfully blasted through the clog. After the hydrojet procedure they threw in a complementary video-scoping of the drain-lines to ensure that there are no hidden problems with the pipes that might cause a recurrence of the nightmare. Believe me, this is specialty equipment that most small-business plumbers do not have available. Expensive? Yes, I suppose so, but ultimately not as expensive as calling in small-business plumbers who try their best but can't do the job. And, it was certainly not as expensive as getting a divorce or a stroke because of crazy-difficult chronic plumbing problems. I am happy to give 5 stars to SLO Roto-Rooter and Jacob K.

Slade K.

Derek and Ryan were amazing, very fast, professional, took the time to do the job right. I will use them again.

Leah T.

Jacob K helped me fix my shower head! He was able to fix it so easily and he was very friendly. Thank you Jacob!

Kim B.

I requested service for a leaking kitchen sink and garbage disposal replacement. Very quick response time, they called me right away. Jacob, the technician was at my door in less than an hour. He was very pleasant and professional. No hassle or problems at all. I would definitely recommend them! Thank you Jacob !

Susanne P.

Technician Jacob Kenney was amazing! Showed up late at night and took great care of sewage problem. Very knowledgeable, friendly and great to work with.

Chris F.

Jacob was awesome! Got my clogged drain taken care of and even gave me some advice on if it ever happens again. 10/10 would recommend, and shout out to Jacob for being a pro

Amanda S.

They were supposed to come out Monday between 12-4 waited around in the area for 4 hours for them to tell me they can't come until tomorrow.. fine. He gets here Tuesday Was quoted $250, then $800 which I agreed too when a normal snake wasnt working to fix the issue. then they tried to gauge me by saying they're going to have to snake the pipes through the roof for an additional $1500... not happening. then proceeded to magically fix the issue after I declined paying an additional $1500... shamed me for the toilet being clogged and was unable to provide an itemized receipt with work performed. yikes. Getting scammed and finessed was so obvious. ultimately the toilet flushes and all is well for now..

Frank L.

We've been using them for all kinds of plumbing needs over the years.
They're responsive, knowledgeable and efficient!

Addy C.

Literally the best plumbing service in SLO! I don't even think to use anyone else.

Seriously the most response, quick service. You can tell they really care about their business and customers. The gentleman who comes to our business is always so thorough, quick, and explains everything in a way that is so kind. And the prices are so fair! I highly recommend. Actually, I don't recommend any other plumbing company!

Spencer M.

Discovered a problem in the late evening. Called this company. Very good Communication. Got a call. Early AM the next morning. The technician. Showed up. Preformed his service. Problem solved. Great service. Great price. Thank you very much.