Roto-Rooter Plumbing & Water Cleanup

Cindy D.

A bit on the pricy side but they got the job done. In fact, out of the three ""24 hour plumbers,"" on Yelp, they were the only ones who picked up the phone and had availability for same day service. Robert arrived a bit later than the promised window time but he was friendly enough and able to get my kitchen sink unclogged and working in no time. One star off because he wasn't as meticulous about keeping the work area tidy and didn't really take special care to clean up after himself (as some workers have done in the past). But for a Saturday evening emergency job, I can't really complain.

As for the high costs, I'm told that corporate sets the price (the techs have no control over things). Furthermore, weekend jobs cost the same as weekday ones so at least I wasn't charged extra. For extra savings, be sure to check their website for coupons.

Will M.

Don't ever use this service!!!! They lie
And don't ever repair anything. I had a simple pvc repair, it leaked 3 times and I'm still looking for a good sprinkler/ plumber that can honor their work

Edmund L.

THIS PLACE IS A SCAM!!! I called them on Tuesday after memorial day weekend to see if they can service the Water Booster Pump at my house. It was not pumping causing a really weak water pressure! The girl was nice n helpful on the phone n went to double check to see if they service these kind of pumps and then told me YES they can have a technician come out. I told her the particular brand and model and ask if i should send over some pictures so they can confirm they work on these pumps, she said no its ok, they work on these pumps! I was told $145 will be the rate for them to come out to diagnose and try to fix for the 1st hour! When the technician Robert came, he STARED at the pump and SMACKED it with his hand to try to make it work and then told me ITS NOT WORKING and they dont service these pumps. (This was all he did in 5 mins). Then told me it was BROKEN n can only try to order a new system n replace! Then was on the phone for 10 mins trying to get me a quote n took some pictures of the Pump! CHARGED ME $145 for 5 mins of his time STARING n SMACKING at the pump and was suppose to call me back with quote and never did!!! I reached out to manager Cory and he was suppose to call me back as well and never did either!!! THIS PLACE IS A SCAM!! Charged $145 for coming to take pictures of the equipment and staring at it! I OFFERED TO SEND THEM PICTURES OF THE MAKE/MODEL In the very beginning and also told them it was not working!!! FUXK! Why did i pay ur AXX to come out to SMACK N STARE at my water pump then tell me it was broken!! NOOOO SHXT! If it wasnt broken y wud i call u to come out???!!!! DONT EVER USE THIS PLACE! Maybe they can only fix clogged toilets!

Jen M.

We called Roto-Rooter to clear a main drain. We were so pleased with their service man Ralph who immediately took charge to solve our issue. He was clean, efficient, and an all around nice guy. Our property is situated where we need extra cable. I watched as he ran the cable all the way to the manhole and witness the huge clog being released from my drain. I don't impress easily but I truly was impressed with this whole process. I will definitely use them again should the need arise.

Nicky P.

These guys are the best of the best! How do we know? We had 5 different plumbers from different companies come out and fail at unclogging our shower. Then Bill and the manager Nick came out and they were the only company that was able to unclog our shower! The last company wanted $10,000 to go through the wall! These guys are honest, dependable and treated us very well in the bad situation w found ourselves in. Their work is impeccable, effective and they are professional and knowledgable! We are very happy and will always use them for all our plumbing needs!

Robert M.

We had a clogged main drain. We called this Roto-Rooter branch, and discovered that we had used them in 2005. They sent a technician, Robert, out within two hours. He was very friendly and knowledgeable and immediately went to work. Shortly thereafter all the drains in the house were working well. I recommend them very highly!

Allyson T.

My hole was clogged they sent a really nice man and he took care of my problem! Will DEFINITELY get drilled by them again!

Brian B.

This is how Yelp is supposed to work I had a clogged sink. I tried Barnett Plumbing (who I'd found on Yelp and is fantastic) but they always seem to be booked out and that was the case this time. I checked other plumbers and was about to call one when I saw a terrible review from a Yelper I know and trust. He said he ended up going with Roto-Rooter instead and they did a great job.

I went to the RR site (via Yelp), booked an appointment, got a call back in about 10 minutes to confirm and that was that. The time was 12-4 for the next day. At 11, RR called and asked if he could come a little EARLY. Heck yeah. The plumber was polite, efficient, clean and everything you could ever want. He quickly fixed my clogged drain and cleaned up. Even with the $40 coupon I found on their website, it was a little pricey but the entire experience and service provided was extremely professional and top-notch.

Recommended!

Derek N.

Highly recommend. Great job, great service and the crews that came out were very polite, courteous, professional, and considerate. They were also very clean in making sure the rest of the house was not left dirty or trampled. My mom was very pleased with work/service performed!! Special thanks to Sandi whom coordinated everything super quick and to Jason, the plumber. Jason was super nice, clearly very good at his craft and spent time explaining everything to us. Made us feel very good that the job will be done correctly. If we every have another plumbing issue, we are calling Jason for sure!!

My mom had a slab leak (hot water leaking under the cement slab foundation). We called these good folks and they were superb. A crew came out very quickly to diagnose location of the leak.. which they did. Then second crew came out few days later to fix the leak. Given severity of the leak, we appreciate the fact they came out very quickly to fix it.

Thank you guys

June S.

They cleaned the drain pipes fine. But they are$$$$$$$. I've used them for a few years and I paid$232.00 which included my repeat customer discount t if 15%. Then I saw a coupon for $70.00 for another company. If I cancelled they would have a cancellation fee of $105.00. I'll go to the other company next time.