Roto-Rooter Plumbing & Water Cleanup

Lyn D.

Had to call Roto Rooter for a leak we had and our tech, John W., was awesome! He assessed the leak, and informed us what it could be and how he will need to further assess. He was upfront if what the cost range may be as well. Once he was able to remove the handle, he advised what our options were and he went to go get the necessary parts. Once he returned he expeditiously put things back together and even asked for cleaning solution to get the grime off. John was on it and he was able to fix our issue. Service was on point! Thanks, John!

Sharif E.

I almost died laughing at that the guy who came and did 10 min of ""work"" to clear a drain and wanted to charge me. Said the list price was 475. I said there is no way in hell I'm paying more than 100 for it (he did drive from quite a distance, so if you call the Long Beach Roto-Rooter, you aren't always getting someone local, and he was a nice guy in general). I paid 100 for the 10 min of ""work"" to clear the drain and will never call this place if my house was flooding and up to my neck in water. I'd rather drown than get shafted again by these guys. Absolute shite company that should be investigated for these list ""price frauds"" they have and then the stories to tell to negotiate it down. Just Amazing.

Celeste G.

I got help from my current plumber and Roto Rooter did not listen to me time constraints and kept trying to cone when I was not available

Ricky M.

Workmanship was okay. Cleared a drain line by running a 150ft rooter/snake, took less than an hour. However, ridiculously expensive. Well, it was my fault for not asking charges when I set my appointment via phone call. They charged me $497.00 less $75.00 ""discount"", total $422.00. Others can do it for way less cost. Check others plumbers as well.

Caleb W.

These plumbers threw a bunch of cigarette buds in our yard while working on a neighbor's house, during their multiple extended ""breaks"".

Bart S.

They clear a clogged drain, and a day later at clogged again. They charged me for the second cleaning as well. Not reliable, don't guarantee their work and overpriced. Was subsequently contacted by their HQ and they promised to have someone reach out. I never heard from anyone after repeated emails. Unfortunately they don't take customer feedback seriously or care about providing good service.

Avalon C.

Good costumer service, fast to come out, problem fixed but I've also never felt so ripped off in my life

Lily H.

We had a very bad experience with a Roto rooter supervisor that came out to our house in Long Beach for a clog. We paid him $450 and he spent less than an hour and didn't provide the service. He was rude and over charged.

Ramon L.

MICHAEL CAMPOS IS THE MAN! Seriously! Had a kitten break the screen window of a house we just bought and she went into the crawl space. I tried so many times to get her and she ran away. This crawl space was even super small for 160 pound person like me. Kim Kardashians ass could not fit! Anyway, I was at work and my wife let them go in....I didn't have high hopes, but less than an hour later they got her. She was weak and tired after forty hours but now she's great! Forever grateful! By the way, service was free! My wife only has $30 to tip and I called and asked for mr campos phone number so I could give him a more decent tip. I didn't get a call back. If you see this, I'll hook you up more! I can express how relieved and happy we are!

G. K.

Why advertise that you're available 24/7, called you at 10:00pm, a live person answered the phone and said, ""we're closed for the night"".

The only reason they have a 1 star rating is without it you can't do a review.