Roto-Rooter Plumbing & Drain Services

Nat B.

I called Roto-Rooter to have them come auger out my sewer line as well as to see why one of my toilets wasn't flushing. Corey was the tech that showed up. He fixed the block in the toilet with a hand auger. He then ran a camera line down the line to the main to show me where the trouble spots were before cleaning out the line with the auger. He was very professional and I definitely recommend Roto-Rooter.

Linsey F.

I tried to fix my slow-draining bathroom sink & only made it worse, even got the stopper stuck in the process. Corey from Roto-Rooter came out the next working day and not only quickly fixed that problem, he also diagnosed and fixed another plumbing problem I've had for a while: intermittent freezing of my pipes when the weather gets super cold. It's so worth the cost to have someone with real experience quickly solve and work through a problem. Plus, it was clear Corey really cared about helping me. I consider what he did above and beyond the usual Roto-Rooter job, and I really appreciate the time he spent tracking down the source of the problem and fixing it. Highly recommended!

David M.

Customer service was courteous and helpful. Scheduled us to replace hot water heater in a timely manner. Worker was professional and friendly and efficient. Am super happy with their service. I will definitely recommend Rotorooter and will use them again.

D.M. B.

We called numerous local places about a simple plumbing problem and never got a call back until we called Roto-Rooter. They sent someone out right away and our problem was fixed. Very happy with our experience.

Heidi C.

I highly recommend Roto-Rooter.

This was my second time having Corey (one of their technicians) come to my house. The first time was about a clogged shower. It was an emergency call (on my part) and Corey arrived within an hour. Today's incident was a much bigger deal. After the high-volume of rain we had a few days ago my sewer lines backed up, flooding my basement toilet, shower and the floors surrounding them. Not good (see rather gross photos attached). Unfortunately, I was not the only person in the area with problems after the deluge, so Corey couldn't make it to my house until the following morning, but dispatch let me know that and he showed up exactly when I expected him.

There is something very reassuring and calming about having a service person who knows what he's doing. The problem ended up being a fairly simple (though dirty) fix. If I had been in charge, I would have made fixing it much more difficult than it actually was. Corey immediately knew which area to focus on and luckily, the clog was gone in less than 30 minutes. Also, Roto-Rooter has a cool camera device that they can feed into drains to check out if there is any damage. I had him do that and it was much like watching a medical show featuring an endoscopy, sort of gross, but fascinating. He fed the camera through my sewer pipes 80 feet out to where they met the city lines and then back the other way to where the lines met my basement bathroom. The whole thing was recorded and at the end I got a USB of the footage to keep for my records.

Corey is easy to work with and knows his stuff. He's patient, too, answering my questions as I tried to educate myself about sewer pipes vs. water pipes, clogs vs. ground water, etc.

Although I'm not excited about the prospect of having any future problems, I do feel pretty good about having service providers I know I can rely on to watch my back and provide good service. I would definitely call Roto-Rooter should I require drain unplugging (old pipes in my house mean no Draino or similar unclogging liquids) or more investigative plumbing.

Josh R.

Corey came out in the wee hours of a cold morning (12:30am) on 1/6/2016. Our main line was clogged. Before coming out, to try and save me some money, he was helping walk me through it over the phone. It ended up being something I couldn't do and he came out. It was really nice to have someone work fast and efficiently to help me out in an emergency, but to also try and help me do it myself. This made me trust Roto Rooter and establish a good relationship. I will definitely recommend and use Roto Rooter again.

Mark R.

Sooo...to add to my previous review, which I did not think was that negative, ( I DID indicate that the technician was polite, on time and the job was done adequately) I wish to add the following subsequent statement: DO NOT GIVE Roto Rooter any kind of negative review UNLESS you want to get a nasty call from them! That's what I got. First of all I shouldn't have gotten a call, reviews are supposed to reflect your experience honestly. Second, it was not at all polite (which I would have reacted to much more nicely), just a basic chewing out for putting up what they thought was a negative review. Pardon me for saying that it was too expensive, but that's my opinion and I am entitled to it. So there you have it. Just pay and swallow it unless you want confrontation and rebuttal. Oh yes, and they didn't offer any kind of refund or even a coupon for a next visit. Here's a link to a chart for the national average to clean out a drain if you don't believe I have a reason to think $300 is too expensive:

http://www.homeadvisor.com/cost/plumbing/repair-a-clogged-drain/

Kathleen K.

We had a break in our pipe under the sink and Roto Rooter had someone out to us in under an hour. They were fast and professional. This is the 2nd time we have used them for emergency situation.

Tony M.

We needed two toilets installed. No other plumber would return our calls. Rotorooter was able to accomodate our limited schedule availability, were on time, did the work quickly and accurately. All the things I look for (and hope for) in a local business. They did great work.

Jennifer J.

Technician was very knowledgeable and thorough. I had a slow drain issue in my bathtub and he fixed the problem as well as tested several times to make sure it was fixed. The 6 month guarantee of their work is a definite plus also. I wiill definitely recommend them to friends and family.