Roto-Rooter Plumbing & Drain Services

John H.

Larry and his crew have kept my home and rental house going strong for over 15 years. From putting in a solar water heating system, trenching a new septic line, saving my well from flooding, as well as to simply fixing faucets-- they do it all. From big jobs to small jobs, Larry and his team are smart and professional. Bond Plumbing gets any job done here in Taos.

Paralee K.

Bond Pluming was able to assist us the next day when our sewer line was backed up. The three man crew worked in a focused dedicated fashion to do what others never did to clear the line well.

Deborah R.

I had a plumbing problem in my sculpture studio and called Bond (Valverde Energy) for help. They returned my call promptly at 8am and came out quickly to access the problem. The first team seem confused a bit and did not have equipment to auger the lines, but the second team that came really knew plumbing. They assessed the issues and methodically went through checking all of the obvious. The checked and pressure check everything before they left and did everything I asked them to do.

Anne R.

They really are as good as it gets. I called, around noon, to see if they could come out right away, since the house was being painted and I needed to know where a water stain was coming from. They were really busy, but were able to get someone here the next morning. They sent Diego and Herbert, who were great. They found the problem and I had them check my heating system, since I had water marks around it. They recognized the problems right away and I had them fixed. Best service I ever had. I would feel perfectly comfortable calling this company anytime I have a plumbing problem. It's worth whatever the charge, which is quite reasonable, to have peace of mind and know your house investment is in good hands. Thank you Bond.

Jackson G.

My heating system went out during a 10 degree night. I called the next morning and they were booked. Said they would squeeze me in. The repairmen, Paul and Marcos arrived within four hours of my call. They were courteous and knew what they were doing. They fixed things properly and were on their way. The rates were very reasonable. Couldn't ask for more.

Margot J.

The plumber was running an hour late but he called to let me know. Diego was very nice, friendly and fixed my two faucets. I would definitely use Bond plumbing again. Yes I would recommend Bond Plumbing Heating.

Diana H.

Bond is the best! They were friendly, courteous, prompt, and the work done by Diego was super professional. He also showed me photos of his amazing art work. He works in many art forms, an artist who also knows his plumbing trade. Price was reasonable and fair. Would definitely hire again and recommend to others.

Kathryn H.

They did a great job for me remodeling my master bath. I gave them a tough job, and it worked out beautifully. Everyone who has seen it is wowed! Paul and Marcos were really professional and friendly. I felt so comfortable with them left them alone in the house all the time! Thanks, Larry!

Rick C.

Thank you Larry for your very knowledgeable support and help. We just recently sold our home in Taos and needed to make sure all was working great. I was amazed at Larry's experience and expertise (especially with Thermal & PV solar systems). Larry inspected our thermal solar system, which he designed and installed, with 1 minor maint. issue in 7 years, inspected the septic system, roof & some electrical. We've had Bond Plumbing (also Valverde Energy - same owner) make repairs when needed over the years and we've been very satisfied with the company's work. I've seen over the years the he definitely stands behind his work and at a very fair price (lower than the other major plumbing companies in town). And thank you Valerie for your knowledge and support in the office. You guy know Taos and you know your job!

Kathy M.

This is a long review, but PLEASE, PLEASE read before you use this company.
We contacted Bond Plumbing in March 2016 because my mom needed her sewer line augured at her home and gallery. We live in Colorado Springs and, although my husband is a plumbing contractor, we could not get to Taos in a timely manner to take care of the problem she was having. However, my husband had augured the line once at an earlier date. He did it by himself, and it took about four hours. He charges $75 per man, per hour so he estimated the job should have been around $300.
March 28 - Bond sent two men to my mom's home to do the job. They called me later in the afternoon to inform me that they had lost the sewer cable they had been using for the job. They couldn't explain how or why that happened, but it did. Subsequently, they charged us for two men at $70 per hour for 7.5 hours - part of this time included trying to find the cable. Our bill was now at $1050.00.
March 29 - the two men returned in order to dig up the cable. They brought a backhoe and charge us $90 an hour for 5.5 hours for a total of $495 on top of the labor charge of $70 a man for 8.5 hours ($1190). Our total bill after two days was now $2735. Here's the funny thing....we didn't lose the cable. They did. Even more amusing, they lost it because they ran it in the wrong direction. I quote from the invoice ""Sewer line where we dug was empty, no cable. Dug on the other side of the clean-outs to find sewer line."" They found the broken cable which they then left on my mom's patio until we threw it away.
March 30 - The two men returned to actually augur the line. They also tied the sewer line back into the main sewer line because they had to disconnect it the day before in order to find the cable. Again, two men at $70 an hour for 7.5 hours. We were at $3785! While they were doing all the digging, my husband asked them to go ahead and move one clean out to a more convenient spot about 10 feet from where it originally was. Why not? The ground was all torn up and the backhoe was already there. Materials for this cost us $213.61 and the use of the augur machine cost $85 for a grand total of $4,083.61! Fortunately, we were given a 10% discount as a customer courtesy since my husband is in the same business. My mom paid $500 on the spot in good faith. We ended the three days at $3437.11 including the tax. Unbelievable, right? Just to get a sewer line augured?
In early April, the line was still backing up. My mom called Bond to see if they could come augur it again. She also wanted to know what they were going to do about the torn up drive way and parking area. After the backhoe work, it was just left as it was. It had since rained and the entire area was a muddy, slippery mess. Customers and delivery people cannot drive in or park at the gallery. There was a two-foot sinkhole. Waste Management called because they couldn't get into the driveway to empty the dumpster. The new clean out that my husband requested had not been finished. A white PVC pipe was sticking up about two feet in the middle of the parking area with an orange cone next two it. Needless to say, it was eventually hit and broken.
April 13 - The two men arrived to augur the line again. This time it only took them TWO hours. The entire bill is $391.01 and that included the augur machine and tax! This is what we expected the first time!!
May 9 - FINALLY, after many phone calls, the two men arrived with gravel base and a backhoe to fix the drive. Our bill states that we are not charged for three hours of ""digging out the old trench."" We don't know what 'trench' they are referring to or why it would take three hours with a backhoe. You could dig out the entire driveway in three hours. We are also not charged for three hours for the backhoe. We are billed for one hour of labor for two men, the tamper, and the base gravel for a total of $455.28. As of today, after paying $1000 and incurring a finance charge in April (even though the driveway wasn't addressed until May), we have an outstanding balance of $3323.46. My husband has asked Bond Plumbing to step away from the job. He will finish the new clean out himself.
If you choose to use Bond Plumbing, just remember that you were warned.