Roto-Rooter Plumbing & Drain Services

Marcus J.

If you want a hardworking, knowledgeable and trustworthy plumber tech to come to your house and resolve your issues look no further. Everyone likes to complain on how expensive the service is but if you want the job done right the 1st time, and not some random saying he's a plumber giving you a bill and not certifying if the problem is corrected then look no further. Every Tech here is highly capable as well as knowledgeable to give the customer transparency of the problem and relief that you're in good hands!

Mary B.

Morgan was our service person and she was fantastic! Knowledgeable with a great work ethic and very personable. She very competently fixed our problem and we will definitely request her again.

Carolyn G.

Great experience with Roto Rooter. Office manager was extremely helpful and professional. Dylan showed up on time and did a fantastic job We highly recommend them!

James B.

Asked them for a quote to replace a lift station. They were lowest bidder but after they completed job they billed for extras not in quote then had nerve to bill for giving quote. The costs added up and turned out they were way more expensive then next closest bidder. Make sure you get everything in writing and make sure you know what they are actually charging for.

Taylor W.

No mask was worn inside!!!! I clearly requested that a mask is worn beforehand by all parties at all times when entering my house. when one technician left my house to go to his car the other technician returned with his mask pulled down. I politely asked that he put it back on and he pulled his gray mask back up... it was fully on once the other technician returned. However because of this inconvenience I have to work outside today while my house airs out. They only refunded me $50 of the $150 service and when I called to report the issue to the manager she immediately yelled at me and talked overand accused me of lying. She accused me of having issues with the mask he wore and lying about the him not wearing the mask. I repeatedly said I had no issues with the mask just issues with him not wearing at all times in my house which I believe was an honest mistake. But a mistake that is hugely inconvenient and grossly irresponsible during a pandemic.Terrible terrible unprofessional service.

Kala P.

Very pleased with the service we received today. We had a major hot water line break late last night, but were able to turn our entire water off the main right away, so fairly minimal damage to the house. I then called Roto- Rooter Plumbers last night to ask for a plumber for this morning. A very pleasant person took our info & told me someone would call me this AM. The long story short-is, that we had Dylan at our door bright and early, he located the leak behind the wall, cut through the drywall, had to go and get a part, returned, installed a whole new section of pipe & was finished before noon. ( which was before I could even get another plumber out to look) Very pleasant, competent service, reasonably priced. Will definitely use their service again.

Sherri C.

My kitchen sink wouldn't drain this morning. In less than 2 hours, Dylan was here. He was very professional and efficient. He fixed the kitchen sink, bathroom sinks and tub.

Aaron M.

Can you say upsell? $300 job turns into $1800? I understand we got some variables here but how can you be off by so much?? Classic up sell company, employs bad business practices, doesn't care about the customer. Try Mr Rooter or Henry's.

Joseph L.

Had a significant issue with water backing up in the drains. Spoke with Tina who was fantastic... she sent Matthew who arrived about 30 min later. Matthew came in and got the job done in about an hour. Very happy with the outcome and the people that I was involved with.

Denise Babineau N.

Only place in town with an auger long enough for my property so I am stuck with them when my drains clog. Worst customer service ever. Every time I have called, I get a technician named Clay who promises a couple of hours. Now I understand that I have to wait my turn, but I don't appreciate being put to the end of the line over and over, every single time. This morning he said by noon. I called at 1:30 and he said 2 hours tops. I called at 4 and he said an hour. At 5:15 I called dispatch and took a fit. He just said he was on his way, half an hour. I am now missing a church gig at 6pm and my evening plans. This happens every time. Every. Single. Time. My advice is to avoid rotorooter if you possibly can. They lie.