Roto-Rooter Plumbing & Drain Service

Robert I.

Had some plumbing issues and Jason came out and fixed them promptly. He was friendly, professional and knowledgeable. Will definitely use again.

Denise f.

We had a bad plumbing backup that needed immediate attention. We discovered it at 3:30 pm on a Saturday night and I never thought we'd find someone to help us. We called many places and the only one we heard back from was Roto-rooter. Ryan came out at 9:45 pm while keeping us informed of his status throughout the evening. He quickly resolved our problem and we really appreciated his attentive nature. The cost was very reasonable considering the time of day and short notice. Thank you so much for saving us!

Sunny Z.

Obviously you don't want to pay a ton of money but we had a backup and desperately needed someone that day. They arrived within 2hrs of calling on a Saturday and had it handled in under an hour. Jason was the techs name and he was great. He even peaked at few other things we might need help on later and gave me some information about when to call and was gracious about it! We have a difficult time finding people who serve our area in Valley Springs but glad to know we Jason around @ Roto to help when we need it.

Mollie D.

Jason was seriously a lifesaver. I was on a family trip when we started having major plumbing issues. I was on the verge of having a mental breakdown and was seriously at a loss for what to do. After a few phone calls and desperately trying to get some assistance, Jason was sent out after hours. He was very transparent about the cost and super personable and made this day from hell a bit more tolerable. Jason came exactly when he said he'd be arriving and walked me through everything and explained all that we'd need to get done since it was a bigger problem that couldn't be fixed in one night. He was incredibly professional, kind, caring, and empathetic, which I really truly appreciated and needed in that moment. Went from having a really shitty day (literally) to still having a shitty day, but appreciating the worker (Jason) that was sent out. Seriously made my day. Thank you!

Glenn G.

Called in this morning and my call was answered by a real person. She took some basic information and had someone there and job completed in less than an hour. I'm impressed by their service and response.

Clyde J.

I had an issue with the drains and toilets in my Groveland short term rental property at Pine Mountain Lake in Groveland CA. I reside in Valencia Ca. I was contacted by Jason quickly after the problem occurred. He drove to the property and stayed in constant contact with me while he trouble shot the issue. He gave me constant feedback as to his findings and gave me the cause of the problem and a solution. The system is working now but needs some follow up work. He is putting together a plan of attack and will update me as he progresses. I am e pressed with Jason's follow up and constant communication. I would recommend this branch of Roto Rooter to anyone and also Jason as a top notch representative of the company.

Winnie P.

We just had Jason out to unclogged our main line! He was nice, professional and knew what he was doing! And got the job done! If we ever need this done again I want Jason to come back! Thanks Jason you rock!

Suhail K.

Our water heater went out over a weekend. Jason from Roto-Rooter was prompt, courteous and knowledgeable. He went over basic diagnostic issues issues to see if he could help without having to come out, when that failed he showed up prepared with the proper equipment. We are in Strawberry and were relieved Jason was willing to make the longer drive on short notice.

Didit A.

Im extremely shock the way they charged an hour, it was $230 per hour, I can understand if they charge 1 hour for replacing valve that pop off behind shower tile, but 3hour, for a total of more than $700, thats like robbery i would say...the first hour they cant do anything due to PGE power out, but whoaaa, they charge me of full an hour for that and then once they come back there's another 1.25hr * 2 men charge, a total of more than $700 for replacing pipe burst behind wall....
extremely shock!

Carrie F M.

I called at 11 am and had a technician at my house by 2pm. Jason was professional in all regards and even helped me laugh about the whole situation! FYI be careful what you put in the garbage disposal...