Roto-Rooter Plumbers

Melissa P.

I've had issues with my toilets backing up for several months now. I had another plumbing company come out and they way over charged me, and I found out later they didn't even do the job correctly. They replaced what they said were incorrect pipes with basically the exact same thing! David at Roto-Rooter came out and fixed the first plumber's shoddy work, for a fraction of the cost.
If you're looking for an honest and highly competent plumber, don't look any further than Roto-Rooter in Redding.

Lauren S.

We had a bittersweet experience with this company, the gentleman that came out to help us diagnose the problem we were having with our septic was very helpful and knowledgeable- he explained ALOT about the system and what was most likely happening and helped us learn a lot. BUT the main reason we called in the first place was for help locating the distribution box underground. He probed the soil and also sent the camera down and determined exactly where it was. Great. The next day we start digging (we decided to DIY this project to save ourselves a bit of money) in the same spot he said the Dbox was but about 3 feet down all we hit was pipe. We ended up digging 3 feet down and for another SEVEN feet long until we finally hit the box. This doesn't seem like anything but when it's just two people with bad backs and a couple of shovels, it really was frustrating. Especially when most of the ""soil"" ended up being huge rocks. If we had truly known where the Dbox was which is what the entire point of the snake/camera was then it would've saved us many many many hours of hard labor.

On one hand, I know this could've just been a mistake and an oversight and I understand the difficulty of these situations but if he didn't know exactly for sure where it was I would've rather him said that than mislead us. The man himself was very nice and respectful so I would probably call again if needed but this time tread more carefully with their diagnosis.

Mariah H.

This year I have been thankful for many Shasta county community members. I have given many things to first responders and firefighters, but today I want to think a different kind of Community member. Today I am very grateful for the local neighborhood plumber. My grandma lives in downtown Reading, and like others in the Reading area, she lost her power during the snowstorm. Unfortunately, her power was a little more difficult to get back on and she was without electricity for five days. During that time some of her food went bad, she did not realize it and got food poisoning. She was extremely sick and without proper lighting she didn't realize that when she threw up she lost the lower part of her dentures. Over the next few days she started to feel better and begin the process of trying to get a replacement. Dentist are booked out and the quotes that she was getting we're up to $3500 for a replacement. This would be extremely hard for her to come with on her fixed income. She has been going without them for a few days but is unable to eat solid foods. Today I was visiting her to see if I could be of assistance. During the visit she mentioned that her plumbing was running slow and needed a plumber to come by. We called Roto-Rooter and Chris showed up quickly. After chatting with my grandma for a bit he decided to do further investigation. Instead of running is snake into the toilet or doing the quick fixes he took the time to pull the toilet, lo and behold he was able to retrieve her dentures! call the closest dentist amediately and Shasta Dental was super helpful and agreed to sanitize and clean my grandmas dentures.
Rotor router's professionalism and attention To detail has saved my 92 -year-old grandma A lot of worry and stress. It is the community members like Chris and Shasta dental that make my grandma a proud long-term Shasta county resident.

Teri H.

Had a main line issue at 530p on a Friday. Called Roto Rooter and Christopher was out in lightning fast speed. Clean, efficient and knowledgeable - totally handled in just under an hour. Even though it was the ""premium"" rate for after hours service, it was less expensive and faster than other plumbers we've had in past years. I would not hesitate to use them again and recommend them to others.

Mark O.

Had busted a PVC water line at the street / property area, open for work, not buried. Could have easily fixed the job myself but would have had to drive 2 hours to do it, so used Roto Rooter.

Was told by service person would probably be around $200... too much but I was in a bit of a jam, when the bill came, for two hours work and $21 in parts, for $372.82 I nearly threw up.

$175 an hour? Never again. Service person did a good job, but my GAWD. They've lost my business PERIOD.

Jim W.

They were on time, fixed my problem quickly and repair costs were more than fair. Highly recommend.

Nic W.

These guys are awesome! Great prices, professional, and quick response times. I called Roto-Rooter to come out and give me a bid on installing a propane gas line for an oven range in my house. Ray came out the next day and gave me a quote that was almost half the price of the competition. He also talked to me about the ideal setup to accommodate my future gas appliance needs. Chris and Dave were sent out the next day to do the installation and were very professional. They took the time to explain every step of the process from sizing a system, to installation and inspection. Everything looked great when they finished. I cannot recommend these guys enough 10/10! I will definitely be calling on them for additional plumbing needs down the road!These guys are awesome! Great prices, professional, and quick response times. I called Roto-Rooter to come out and give me a bid on installing a propane gas line for an oven range in my house. Ray came out the next day and gave me a quote that was almost half the price of the competition. He also talked to me about the ideal setup to accommodate my future gas appliance needs. Chris and Dave were sent out the next day to do the installation and were very professional. They took the time to explain every step of the process from sizing a system, to installation and inspection. Everything looked great when they finished. I cannot recommend these guys enough 10/10! I will definitely be calling on them for additional plumbing needs down the road!

John M.

I needed a sewer lateral replaced, I called six plumbers, Ray was the only one who could do the job. He inspected the line for free, clearly explained my options, what it would cost, and the time-frame to get the job done. His crew was fast and efficient, respectful of my property, and did a great job cleaning up before leaving. Thank you Ray.

Jason W.

These guys are the best and very reasonably priced. I had a water line feeding into my toilet break at 5pm the Friday before Christmas Eve. I had to completely shut off all of the water feeding into my house and clean a totally flooded bathroom with about an hour to spare before a large amount of guests arrived to my home for celebrations. I called five different plumbers before I called Roto-Rooter. Out the five I called before Roto-Rooter, three didn't even pick up the phone and two was booked. I will now always call Roto-Rooter first. They quickly answered my call and were at my house in less than an hour. The plumber David was very nice and professional. He did an amazing job. He also fixed my leaky shower too, which was awesome since that had been an issue for a month now. Even better, he did all of that in under an hour, there for keeping my charges very reasonable. Thanks David for saving our Christmas! We will always call Roto-Rooter first whenever we have a plumbing problem, which hopefully won't for a for a very long time.

Omar K.

You will not find a better plumber than Ray. Ray has serviced our property for over 30 years and has never let us down. The beautiful thing about plumbing is that everything ultimately makes sense, however the dangerous part about plumbing is that the people involved often times over complicate the situation - typically for selfish motives.

Ray has always been there and has proven to consistently provide stellar advice, work, professionalism, and pricing through the years. Ray has never come across an issue that he did not know how to solve. It is clear that Ray's motive is not to collect as much money as possible, but to deliver the CORRECT solution at a reasonable price. Not only will you be left with your problem fixed, but you will also be well informed of the system, issue, fix, and things to monitor (if needed) moving forward.

I called Ray recently to walk me through the septic system for our property that he last serviced 5 or so years ago, and I could not believe how detailed his recollection was. Must say, Ray is a life saver. I entered the call burdened by what seemed like a maze of a system that I did not understand, however my 45 minutes with Ray left me armed with all the knowledge I was looking for.

I am envious of the Redding community -- they have the best plumber around. Thanks again, Ray for everything and good luck on your new venture, although I'm sure you do not need it.