Roto-Rooter Plumbers

Sharon S.

I called today because I had a plumbing emergency. The lady in the office told me they could be there in a couple hours! I couldn't believe they would be there so fast! Garrett and Ryan ( I hope I got their names right ) were polite, considerate and very understanding of my feelings. They took care of the problem fast and were very professional. I would recommend Ray and his crew to everyone and feel very good doing it.

J. B.

3 am emergency call answered by Ray--thank you! David came right out and cleaned our backed up line. He was very knowledgeable and kind (more than I can say about myself if I was woken up in the middle of the night)! The price was extremely reasonable. I'm very pleased and will be a returning customer for sure. Thanks David!

Michael L.

We needed a plumber to do some work on our sewer line and water heater. In the past we have called RR for service and spoke with Ray, he scheduled work and sent a worker over the next day.
Chris was the technician who showed up. After going over the concerns that we needed work on, Chris was ready to.get started. He explained exactly what he would do and got going. chris was very thorough and professional. We gained confidence from his professional attitude and passion to provide excellent service. We are the homeowners and highly recommend Rotor Rooter to anyone.
Aloha, Mike& CindyLee

Kaley M.

Our entire sewage system backed up the day before Christmas Eve and they were able to come out within an hour of calling and get it cleared out. Jeremiah was helpful, kind, knowledgeable, and friendly. Highly recommend!

Joshua B.

Gerrhett was fast, friendly and efficient!!!

I was a bit stressed with my issue and was relieving that Gerrhett was able to get the job done with confidence.

Definitely going to use them again for any future issues!

Liz S.

Our sinks weren't draining properly after trying some home remedies. Chris was able to come in and fix everything in under an hour! He was very respectful of our home and cleaned up any mess before leaving. I will definitely call them if we need another service!

Reed T.

I had service done at my house that took 1 hour and 15 minutes. When they were through, they never discussed the bill with me. When I received the charge, I tried to have them itemized the bill and they refused. They installed used parts. I know this because there were water stains on their parts. The price of the bill was $575 for an hour and 15 minutes of work. The technician did a good job. I just don't understand how they can justify charging $575 for a 1 hour and fifteen minutes of work. For anyone who is using their services make sure you get a breakdown of the charges before going through with their service.

Jamie S.

My mom called at 11:20 am and a plumber was at her house within 40 minutes. Both employees were very kind and informative. I feel like they went above and beyond by checking an area out front just to make sure it was ok. I really appreciate how fast they responded and how professional they were. I got there Business card it's on my fridge and I will be sure to use them next time!

Kats M.

Rob from RotoRooter was very hard working and professional. He also spotted and fixed a piping problem that if left alone would have caused major problems in the future. I would highly recommend Rob for any work on plumbing. Thanks so much. Kudos for being honest & hardworking!

Suki J.

I Would rather be writing a good review, instead I will leave this here. I called Roto Rooter on March 22 and Ray came out that day to give me a free quote on replacing my main, great guy so far. Very informative and told me he would be in touch on Friday on March 26 to schedule his camera crew to scope the pipe on Monday, March 29. Which he called and scheduled for 8am on the 29th and I asked if I had to be here as I had an appointment, he said no. Fantastic.

Monday March 29 - my appointment isn't till later and I don't have to leave until 9:30 so at 9 I call and I told Ray, good morning it's 9 am and I still have not seen anyone come by. He immediately got very nasty with me on the phone and said, ""you said you were NOT going to be there, those were your exact words!"" Whoa my jaw hit the ground...seriously? I said, ""oh okay...goodbye""

Then I thought about that and called back, Ray answered and I explained to him how my appointment was later than I expected actually it was none of his business he said they would be at my house 8. My appointment could have been canceled for all he knew. However, I said, ""my appointment was at a later time then I expected and where is all this hostility coming from, he immediately got even nastier and said "" I'm going to pull off this job"" which I replied, it's a damn good idea because your are RUDE!"" And I hung up the phone on him.

Now, is this someone you want to do business with? Not me, first off I will not let anyone talk to me that way, wrong girl!

So shame on you Ray from a one fellow veteran to another. I say get your act together and quit treating people so rude, it's not necessary to do business that way. You are not the only person in business here in the Redding area.