Roto-Rooter

Joan F.

They were easy to schedule. They had immediate availability. The worker was professional, fast and friendly.

James F.

The same plumber came out twice. The first he said that after he cleaned it out it should last a year. Then it clogged agars less than 7 days later and said it was broken the last time and we should have had it fixed . I called to talk to a management but the lady on the phone placed the blame on me and said that Jason would contact me (which he never did). AVOID AT ALL COST! The have my number and I would love a refund if they would ever return my calls. Not worth the money.

Kaitlain S.

Called them Thursday night because water was pouring out of our pipe behind washer, Toby came out and helped us then came back out Friday afternoon with another technician to help, we got it fixed for now for the most part. I'm just happy to be able to use my washer again and dishwasher.

Rich B.

Called for a drain snake for a clogged pipe. They quoted more than double others. Over $200 for 15 min of work is ridiculous. Also wouldn't give a time just a date.

Scott J.

Roto Rooter was truly A+++. I would absolutely call them again if needed.

Our kitchen drain was stopped up completely. I called RR first thing in the morning and they stated I'd be listed for a morning appointment. They explained their system: I'd get a call when a plumber came available, and if I was also available then he'd be dispatched; otherwise I'd go back onto their wait list. They stated a drain clean-out would be $194 minimum and could be more, depending on how the job progressed.

Everything worked EXACTLY as they described. Indeed I got a call around 11 AM and Tyler (the plumber) arrived a few minutes later. He was friendly and neat, and didn't mind me watching and asking questions. I learned a lot as I watched him ply his trade and clear our drain. He was also very thorough, checking and testing in several different ways to ensure that not only was the drain clear, but that the clog hadn't just moved down the line. He also stressed a 30-day warranty if we had any further problem with that drain.

I fully expected the bill to be more since it had been explicitly stated that the $194 was a minimum. But no, the bill was exactly $194! That was a great end to a fantastic experience with them.

Would I call RR next time? You bet I would. They made a loyal customer out of me in one visit. (And I'd ask for Tyler again too!)

Meagan S.

We just moved into a 30 year old home on Friday. It had been sitting for a month + and so by the 48 hour mark, there was water in our bathroom floor and water overflowing in the garage drain. We called Roto Rooter at 9:30pm and we had a technician out at 11pm to help. The following day, we had 2 more technicians out to help further. The technicians on the second day were tremendous, one of which was named Blake. They were knowledgeable and professional - even patient while I provided my severely limited knowledge of plumbing and my take on what was wrong. The anxiety of buying a new home mixed with the potential of major underlying utility problems was enough stress for a year. Because of these gentlemen, they provided a peace of mind to know this issue is taken care of, and if it's not, they will be back to help. For this, my family is grateful. 4 star review instead of 5 because we were told someone would be out at 8:30am and did not get a tech out until 2:10pm. Aside from that, the service was great.

Ben J.

We had a back up that ran through both bathrooms. After trying to do what I could, I knew I had to call someone. I'm new to the area so I looked for something with great reviews. I found Roto-rooter 107th Ave in Tulsa and scheduled an appointment.

While I was at work Dylan came by to fix the problem. He was courteous with my wife and kids while I was away and was able to get things going again without entering the home.

It's gets better. Two days later we have a clog in the same shower (but not all bathrooms) and checked if they wouldn't mind helping us out again. I was delighted to know there was a warranty with service and they would send Dylan out again.

Expecting a long wait, I was surprised to discover that Dylan showed up at my door not 10 minutes later took a quick look, his associate and him fixed the issue and was done and gone before we got the text that he was arriving!!

30 years I have never seen that kind of response/fix time! That guy should be in NASCAR because he is too quick! Thank you Dylan! I'll be sure to recommend and call if I should have any more issues. Oh, by the way, Give that man a raise!

C M.

1.I called them they never said a word about additional charges. Even the person that came out ask me when writing up the charge if it was mentioned.
2. The guy sent didn't seem to know where the problem was even though I told him where the overflow drain was. He was more interested in checking between the clean out and sewer. My husband had already done that!! Then he almost got it stuck!!! Then offered to dig my septic tack up . That's not where the problem was but he wasn't educated enough to check between the toilet and clean out.
3. Oh and it being obvious that me plumbing was disconnected at my sink he turns on my water letting it run all over my floor. How ignorant then tells me that's the problem. I told him no it was disconnected that's why we had the door open, tools and plumbing items. Not smart!!!
4. I received a $300 for nothing. I have a difficult time getting over this and couldn't afford to get the problem found out or fixed.

Violet D.

This business is great but!!!!....they do not have an actual set time for when they show up to your home. I had to cancel twice because they choose to show up in the late evening hours when I'm not available. It's a pain when you have a plumbing issue and you called ahead of time for a scheduled appt and they decide to show up in the evening. Other than that, the plumbers are very nice and perform quality work.

Megan G.

They charged 175.00 to fix two toilets that weren't broken. The toilets go slow. And I have to plunge them a lot. I thought maybe I could fix them.
Anyway , they did not quote me before they started. And the toilets still clogged up again today when my fiancé took a deuce. No Bueno.