Roto Rooter Of Mendocino

Victoria U.

Called and got a response from Shawn tonight. He was very professional and helpful and gave me a quote upfront before providing services, which is what we need in times like these.

He was able to walk me through to some diagnostics as it was late and they won't be able to scope my drainage line.

For a quote and help over the phone they have been helpful.

Liliyanna W.

Called for a estimate and was quoted
$300 just for them to drive to the house
$600 to vacuum the tank
And $? If it needed repairs or replaced because of age.

Robin S.

I'm doing a remodel and moved 2 electric water heaters over to move a wall. When all was hooked up again, one hot water heater wasn't producing hot water. I was delighted that Roto-Rooter came the same day I called, and discovered that I had hooked up the wires wrong and the heater was not getting power. They rewired everything and even added a missing ground. But the heater was still not producing hot water. Although I had mentioned the possibility that an element had burnt out while they were there, they just assumed it was a wiring problem, and didn't test the elements. Yesterday, I tested the resistance of each element and discovered, as I had suspected, that one element was burnt out. I drained the tank and replaced the lower element. Fortunately, the local hardware store carried a replacement element. I fixed it myself.

Phil J.

From the first contact to the final handshake, Sean, Shane, and Les were remarkably helpful, professional, and friendly. They are very straightforward people who do a good job for a fair price.

Kaleb C.

Fast, friendly and competent.

Call these guys first! If you are in Ukiah and need septic servicing you can stop looking. I made the mistake of calling the other local company first and it was a nightmare of incompetency and rudeness.

Sean (did I spell your name right?) was awesome, super friendly and a good problem solver. Thanks Sean!

Sierra S.

Had noticed that the shower and tub were backing up into each other late into the night, and tried to plunge, and use a snake to see if we could fix the problems ourselves. After fighting with it for a few hours, I caved and decided to call a plumbing service in the morning. From 6AM to 8AM, in-between my morning routine, I had called 14 different places in our town/county. All of them were booked for a day or longer, some up to ten days, or didn't provide the service we wanted. About to give up and just accept fate that I wouldn't be able to use our bathroom for what could be a few days, I saw a Roto-Rooter van drive down the street. I said the number to myself as they drove by and made what would be my 15th call to a place. Immediately the phone was answered, and I expected to hear the same thing, totally booked, too busy, or couldn't help. Nope! I was told a technician could be at my home within the hour. Showed up about a half hour later. The technician was very helpful in teaching and explaining the problem. Turned out to be a clog 75 feet away from our bathroom; never would have guessed. Educated us on the type of pipes we have, explained what to do since our pipes are at a slight incline, and general preventative maintenance. Took about an hour and a half, very prompt, clean job considering the mess that was already there, and fair pricing. Had no idea they are also 24/7.

Carlee D.

We were charged over $600 an hour for labor and a grand for $200 in materials and when we spoke up about it the business owner called us and yelled at us for saying anything. The workmanship was good and the guys working there were professional other than the concrete footprints they left behind we can't wash away. I'm beyond upset right now.

Joyce C.

Had them out this morning. They were here in less than an hour! Nick did a fantastic job! Just very friendly, professional and got those roots out in no time at all. I would definitely recommend RR.

Stephanie S.

We had a plumbing emergency on a Saturday afternoon. Chris was prompt, dedicated, and fair with his pricing. He didn't give up until he fixed a difficult job! We will call Chris again.

S A.

Very good service at a fair prices. Quick response time and clean job.i would highly recommend them to my friends.