Roto Rooter
Company Overview
In Springfield, Champaign, Decatur, and Danville, IL, Roto-Rooter Plumbing Sewer & Septic is here to assist you. Our team delivers full plumbing and drain services tailored for homes and businesses. Trust our experienced and courteous team to deliver prompt, reliable, and affordable plumbing services! Our specialties include: Septic tank cleaning and pumping Drain and sewer cleaning Sinks and faucets Toilets, disposers, and water heaters Pipe repair and replacement Excavation services and high-velocity water jetting Video camera inspections and backflow testing and repair We provide a quality service experience with our uniformed, background-checked, and insured professionals, complete with walk-through inspections and thorough clean-up. Since 1935, we have served millions of happy customers. Call Roto-Rooter Plumbing Sewer & Septic today to get your free estimate!
Business Services
- Bathtub installation
- Bathtub repair
- Damage restoration
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
Michelle D.Great customer service. Very friendly and professional. They were a little late but they had an emergency call before me. When the plumber arrived he fixed the kitchen sink and provided tips to prevent future issues.
Kurt M.We had Roto-Rooter out to replace the sewer lines from the house to the city sewers. Work was done quickly and professionally, despite a few glitches with the city information (not the company's fault!)
They filled in the trenches and re-poured the sidewalk section they had to dig up. This is where I have the problem. The sidewalk section had sunk, making a large drop in the sidewalk, which is a tripping hazard. I have asked RotoRooter to come out and either fill or raise the sidewalk section. I have called several times - the first time I was told they would be out that week. Didn't happen. I called back, and this time I was told I had to leave a voicemail for the general manager. I did, and no response.
The work was done well, quickly and professionally. The follow up and corrective work leaves a lot to be desired.
Basically, 4.5 stars for the work, 1.5 stars for the follow up and after work service.
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