Roto-Rooter

SKO J.

We were having our house appraised on a Monday. The Saturday before, two sinks backed up and smelly water was in the laundry room and kitchen sink. I knew it was a weekend and a local plumber that I called never called back. RotoRooter said they will come on weekends. I asked for an appt for Sunday and it was available. Jesse and Gio showed up early Sunday. They were professional, nice and pleasant to work with. Jesse did his best to try to keep it within our budget and even went beyond the call of duty in his service. I do not know what a regular plumber would charge for this service, but we were in a bind with the appraiser coming on Monday morning. We would recommend them.

Tiffany L.

Jesse S. provided great customer service. Pleasant, knowledgeable and on-time. He also provided tips and showed me how to replace valves and flappers should I go that route in the future. Roto-Rooter did a great job hiring this guy. Thanks again Jesse.

Margaret B.

The technician was amazing he's a really nice guy. I hate to post this complaint because he was so nice. But there were a few problems that I don't think should go unsaid about. First of all there should've been coverings over my floor my countertops my stove and my utensils everything was filthy with layers of white dust it took me over an hour just to clean it and I'm still working on it. Secondly I was told my garbage disposal was cracked and then I would have to replace it and they quoted me $495 additional we went ahead and I purchased a garbage disposal while the technician was on his break at Costco and we came back he informed me he probably did crack the garbage disposal because it fell twice while he was working on it. by the way there wasn't any problems or leaks from the garbage disposal before the service. Chalked it up to things happen not a problem. but I have to say my brand new stainless steel sink has scratches on it already! they small but there's scratches and there's also a dent on the corner. He did mention that dent to me saying it came out of the box that way but he didn't tell me that until after the sink was installed so I'm guessing it would've been said prior to that and brought to my attention. FYI, I was home all day while the repairs were going on I was just on the patio and around doing things around my house . Oh yeah, the caulking around the sink is crappie not ok at all, flaking everywhere. The more I write the more I find things wrong to talk about. I went with Roto-Rooter as I thought it would be a more professional company than one of the smaller plumbing companies in the area and I'm sorry I did so. I definitely did not get what I paid for.

Scarlett S.

The area drain in the back yard was not draining due to root invasion. Joe was very professional and worked very hard to find the right pathway if the underground pipe. He did not give up when it seemed that it would be impossible, and with his persistence he was successful at clearing it! I would definitely recommend for anyone battling a plumbing issue. Thanks Joe!

Whitney M.

We suddenly had to have all of our drainage replaced. Roto-Rooter came out the following day, checked everything out, and gave us our estimate. Chris was very helpful with getting us financed and taken care of. Joe T and Josh were out the following two days. They worked non stop to get the job done, we're very respectful of us, our time, and property. They made a stressful situation a lot easier. We would definitely recommend them. Everything appears to be working well. They also worked in a way that permitted us to always have a bathroom in working condition, so we didn't have to stay in a hotel during the job. We greatly appreciated being able to remain in our home throughout the process.

Tanya J.

I called for an estimate.
But I just wanted to say thank you to Jesse. Helpful, nice and easy to talk to.
We appreciate the time he took to explain the whole the situation we got going on!!

Tom B.

Alex is a excellent service tech. Very friendly and personable. Once we told Alex what the problem was he inspected the sewer lines and found the problem. Alex explained everything he was going to do and how long it was going to take to complete. He finished on time and even sweep the front sidewalk. We couldn't have asked for better service tech. We highly recommend Alex.

Cheryl S.

We contact them to fix our water heater. Scheduled to arrive between 10-2, did not show up until 8 pm!

Joe B.

Charlie came to my home and did excellent work. Charlie was professional and freindly. Next time I need plumbing work done I will request Charlie!

Aviva S.

So we had a major issue on a Sunday at about 1:30 pm. Husband tried to figure it out, but after 30 min of water backing up into our home with every try, we called Roto-Rooter. Jesse was here within the hour. Immediately told us what he thought was the issue and got to work. Sure enough he was right. Took care of us quickly and stuck around to make sure all was well even after the work. Definitely recommend them, especially Jesse.