Roth Home

Caryn M.

I was originally going to go with a guy on Craigslist who tried to convince me that his $99 fee with no trip charge was going to be the cheapest price I'd get from anyone, to find out why my fan wasn't coming on. I was pleasantly surprised to discover that Roth who was recommended by a friend, only charged $75 for their service fee and a $3 trip charge which I thought was very reasonable. The serviceman Kaylen Gibb that came, was very pleasant and polite even when he had to inform me that it was just a switch that had been turned off -OUCH- that kept the fan from working. This was totally my fault. To make it feel like I had received my moneys worth, he asked if I would like him to figure out why my air conditioner wasn't working though I don't ever use it, and certainly won't be any time in the near future, and he discovered that there were some problems with the way it was wired inside the furnace. I will definitely call them if I have problems again and tell others about them.

Darnelle L.

We used Roth to install a Goodman Heat Pump. Roth was excellent from salesman, to installers, technicians and final inspection. They made sure we were happy with each stage of the installation. Highly recommend.

Steve C.

Professional all the way. Called in advance and arrived on time. Great product, installation, and electrical knowledge and helpful with all questions and requests.
I highly recommend Roth Heating and Cooling for all HVAC needs.

Bob S.

Had their tech Vance come over to diagnose and repair a few issues with my Home Comfort Zones system. He was on time and fantastic. Came with booties and a few Milk Bones for my dog. New his stuff and fixed several problems and found a way to discount some of the parts I needed. Very professional, courteous and competent.

Roxanne G.

Wow, great customer service from the Roth technician today. I scheduled yesterday and was able to get a next day appointment. I got an call from them when they were on their way, and an email with a profile of the technician who was coming (nice touch!). He was incredibly professional, thoroughly explained what he was doing, and got approval for the extra costs before he performed the service. I see some questionable reviews from a year or two ago - from my experience they've definitely gotten their act together. Highly recommend them.

Ron B.

Installation took three days for AC and heater. Seemed like a competent install but was more than they quoted.

1.5 years in, AC stopped working. Tech found a ""bug"" (real one) in the contactor. Cleaned it out and charged $173. Called to question, and Brent asked, cattily, ""were you there?"" That was it for me.

They charge a flat rate for repair so they ""don't have to argue about things taking so long if they do."" So I said, ""then I paid for someone else's repair today, and he says, again like a smartaleck, ""no, you paid for yours"".

Anyway, I wouldn't deal with them if you could avoid it.

Anthony A.

Roth just installed an HVAC system today for us. Our house did not have air conditioning previously, and we have them replace the furnace and water heater at the same time. So far I'm very impressed with the quality of the installation, and the installers (Glenn & Jose) were very helpful in teaching my wife and I how the equipment works. Our salespeople Garth (& Steve) were also very helpful, informative & polite. So far our dealings with Roth have been nothing but positive. We highly recommend using Roth, & will update this review if that changes.

Rachel R.

Wow! From start to finish Roth had amazing customer service. I have to work with a lot of various vendors on a daily basis, but Roth really stood out on a personal furnace and A/C install we just did on our home. They were very prompt and thorough. Jason in service was excellent and our two technicians were fabulous (Kenny E and Jose M). Every night they cleaned up their project and were very tidy and predictable. All went as they had described it. I highly recommend (and I usually don't write reviews or take the time to do this)!

Buzz A.

Roth installed a new Lennox air conditioner in our home. They were very professional in all aspects of the process. The final price was right at the bid, no extra charges. They were very accommodating in routing the plumbing so it would be out of sight.
Very pleased with the installers and the whole process.

Jami T.

I used Roth to install an air conditioning system into my home and the service was fantastic, they were able to re-route my hook up to acommodate where I wanted the outdoor unit and the technicians were very friendly and helpful, they even came back to install a new inside thermostat. I would recommend them!