Rooterman Plumbing

Jean R.

Paul and Eric were great. They cleared my clogged kitchen drain. Very professional. Highly recommend these guys.
Thank you

Z A.

We had 3 nagging plumbing issues & had been putting them off as hiring plumbers can be such an ordeal. Rooterman responded quickly. Their plumber was courteous & professional, worked quickly & did a fine job. Highly recommended.

Carolyn J.

I had a really good experience with Rooter-Man when they replaced my water heater. I got 3 bids, and not only was their bid competitive, but they were the only company that actually came to the house to scope out the job in advance. After it was installed, a small but persistent leak appeared at the base of the tank. Mark, the plumbing tech who was handling the job, stayed with it until it was resolved. He came out several times--including on a weekend--to try to find the source of the leak. He was polite and responsive to my calls and texts. I was not charged a dime for any of the follow-up visits. It turned out that there was an issue with water pressure and a small piece of equipment was installed that solved the problem. I am aware of plumbing scams and I am not a gullible person. --Considering the fact that my house was built in 1929, and taking into account all the extra time spent by Mark while he worked on the problem, I don't believe that the additional charge was unreasonable. It would have cost me as much if they had charged for all those interim visits.

Martha B.

The plumbers came to my house to look at a leak in my radiator. They started off by saying they do their pricing based on hours and material and could not give me a quote I said no way that's how you run into issues and huge unexpected bills. I said my preference would be a fixed price but would except and high low range and if they couldn't do that I would pass on the services and wait for my regular plumber.

They said okay we can check all of your radiators fix and parts that look like they will become issues, drain the system and fix the leak for $950. I said I wanted to call my husband and have him agree. I called my husband put him on speaker explained what I heard and confirm this included all parts and labor, they confirmed. ALL parts and labor for the job were included. We would be worry free when they left that all the radiators in our small home would be in great shape.

We agreed to move forward with the job as they could start today and as I mentioned we had a leak. As soon as they had my lines drained and system taken apart they started to tell me about issues and how it was an additional cost, I said no way you said ALL parts and Labor were included to get it in good shape so we wouldn't have to worry about problems down the line. Then they started to say that's not what they meant and then started to back track and say they things they pointed out as issues were not actually issues.

Talk about SCAM, now here I am in February when we are about to have a snow storm and they have me between a rock and a hard place.

They fixed the major issue and got the leak under control , left all my radiator covers put back incorrectly and open, left debris and mud everywhere and water all over my basement.

They had their manage call me to basically tell me I was lying about what they quoted us, I told him I would not pay him a dime more the $500 to get my heat up an running and make sure the leak was resolved because they are not doing what they said. Now that they have left and my house is filthy, wet and not put back together I wish I hadn't even agreed to that.

K F.

These people won't text you back they want to get you on the phone and pressure you into booking a appointment then your forced to pay overpriced prices. Stay away from this business

Chris W.

Landlord send these fucking clowns.. they show up take shit apart... act like they are done.. have my wife sign the invoice... don't say anything about not being done.. and then just show back up at 530 at night... park in my driveway like they live there.. and go in my house... like who the fuck do you think you are... and all this because they were hired a year ago to do work... and it was all fucked up.. so here we are a yr later.. they are the worst fucking plumbers around!!!

Michael D.

I had an issue with my kitchen sink and I asked Networx for a Plummer. Bill called me right away and scheduled me for May 25 between 8-11. I'm still waiting. No call no show. What a way to run a business. DO NOT USE THIS COMPANY. I took a day out of work to get blown off. Thanks! Zero stars!

Deb C.

DON'T EVEN CALL unless you want to be charged for every single thing they do . And be assured that the first 2 to 3 attempts to fix your occlusion will fail with the next step being another $500.00 dollars. Remember each next step is more costly than the previous step. And once you are way over $1000.00 dollars you just have to complete the job. This was a very expensive lesson for me. Also the job in hind site was substandard.

Juan M.

The worst plumbing service I've had in my life. I asked for a quote, the person from Rooter-man (Chris) visited the place and told me a cost of $ 275. Then I contract the service, he comes to the place and when he was about to start work he tells me that the cost is $ 385.00. Besides this I provided the new faucet. This is the way that rooter-man treats its clients. For only one hundred dollars you lose the trust of the clients. You guys are very cheap !!

Joyce S.

i called this company to remove a vanity and toilet and reinstall the toilet after my floor was tiled. I also wanted them to replace the vanity with a new vanity. When they removed the old vanity they broke or loosened a pipe to the faucet. they wanted almost $3000 for this job. They requested a deposit of $1200 and i later called them to cancel this order as they were excessive in their cost. I called them and advised i would pay for the cost to remove the vanity and cap the pipe that was loosened in the process. I believe they wanted to keep the deposit which i informed them i placed a stop on. I later received a call from Chris. He advised the owner of the company was willing to take $600 to removed the vanity. I feel they are taking advantage of people with their excessive pricing. I called another plumber of i am having the vanity replaced along with the toilet and another toilet installed in a second bathroom for $675.
A big difference in price. I feel the $600 charge is excessive for them removing the vanity and i would not recommend this company for any work that needs to be done.