Rooter Town

Matt R.

Rooter Town uses car salesmen-esque tactics. It was a very high pressure experience. I was given a quote for work. Then the technician would go to his car supposedly to call his boss. Each time he emerged from his car the quote would be reduced as supposedly authorized by his boss, After 3 of these ""calls"" the initial quote was reduced by over $1000 if I acted today. As it turns out, Rooter Town's highly reduced price was DOUBLE the price of competitive quotes I received from other companies.

Megan V.

Great service! Prompt response time, friendly, efficient and effective! No complaints.

Jay D.

Horrible. We had two service people come to a duplex to clear the main drain. Not only did they not clear the drain, but they spewed sewage everywhere in the bathroom. I had to call in another company (Total Plumbing, who did a great job) to clear the drain. The services techs, since they could not figure out how to clear the drain, wanted to up charge me $250 for a camera and told me I would have to wait until the morning since they do not carry camera's on the truck. Total plumbing, always has a camera on their truck. They insisted no one could come out that night and I would have to wait until the morning. They were completely incompetent,they refused to go into the crawl space and use go the clean out valve, saying they would not work in any type of sewage. Unbelievable! This is in fact how the drain was cleared by Total plumbing that same night. Do not use this company, they are terrible.

Laurel G.

As a young, single woman I get wary about plumbers.

Rooter Town is extremely honest and trustworthy. Ben was incredibly efficient, respectful and professional in helping with my problem. I will absolutely rely on them again in the future!

Meg S.

Rooter town came out fast when other companies said they could only do emergency calls for my shower drain backing up. It was great to have them show up in a timely manner and cleaned up so it looked like no one was even there. No pressure to buy anything else and they were in and out, would definitely recommend for any plumbing issues!

Aris C.

DO NOT USE this company if you actually want a plumber to show up and fix your issue. If you want to get rescheduled or just not have anyone show up, this is the company for you. The management is a joke and see's nothing wrong with the lack of organization at ""his"" company. Steer clear and find someone else to fix your plumbing issues. Its really unfortunate because the plumber, Josh, that came out to evaluate the issue the first time, was really good.

Ashley B.

This company fixed my severely clogged kitchen sink quickly. Their schedule was backed up but they kept me informed and got a repair man out as soon as they could. They were affordable and had no hidden fees or add-ones.

Mike R.

Charged me $50 for a scope video and never delivered it. Overcharge for everything besides the enticing sewer cleaning they advertise. Don't fall for their scam. These guys give the industry a bad name.

Todd J.

as i suspected clogged again in two weeks. this time he wanted 175 to scope it. This is piece of crap upsale company that is only trying to rip people off. I had Jake the Snake come out, he went through it twice with a 3 and 3.75 blade and go it all out as it should be. Do not use this company

Dennis S.

We had amazing service. Called and they came next day. Ben was great for customer service, fast, efficient, and friendly. Will only use these guys from now on.