Rooter Solutions Plumbers

Nicole S.

Joseph just left my house. He was fantastic. He was fast, friendly and very knowledgeable. I highly recommend this company. He
came right away and got the job done quickly. I also felt very comfortable with him in my house.
He also recommended some things to do that would help me in the future with my drains

G. J.

I guess they forget about customer service after they get $16,000 from you, at least that's my experience. I have been waiting on documents from Rooter Solutions to send to my home insurance company for well over a month and have called multiple times to follow up with them to no avail. I can't make a claim because they have not provided the necessary documents. I was told they would get the documents to me back in September. I am not pleased.

Leigh S.

Worst company out there. They charged me more than the agreed upon price and provided me a detailed invoice with work that was never done. I had half the work done by another handyman. When I tried to work it out over the phone, no one would call me back. Stay far away from this fraudulent business.

Gale R.

Jonathan was the greatest plumber! He was friendly and explained everything to me. Hector came with him and was a great help. I will always call them if I need anything else. Mark was great when explaining the price and options for paying. They shown me pictures of my pipes and what had to be done.
Gale Richardson

Marina B.

I can only praise the Rooter solution team in the highest terms. Mark Junior and Mark Senior deserve special recognition for their excellent, sincere, and professional customer service. Both have extensive plumbing knowledge. Well done! Give them a call!!

Marsa I.

Had the best customer service from Joeseph Eickhoff, will definitely request him for future plumbing needs.

Loui A.

Very professional company from the beginning call with the office to the inspection with the tech !

We called this company on Friday 8/25 to schedule their drain sewer cleaning coupon of $54
Next day Saturday morning 8/26 gave me 30 min heads up before they arrived !
they did way more than what we thought!
they did everything they said on the coupon they advertise and even more !

They spend 2 hours ( 2 guys ) and they explained me everything they going to do!
Than the manager came by with the camera and showed me what it looks like !

I was amazed with their machines and equipment that they used during the inspection,

They gave me a recommendations for my house that I will consider doing with them in the near future!

Price for the estimate was good and straightforward with no games of sales people ! Which I loved!

Thank you guys!

Douglas W.

This company is in the business of ripping off every customer who calls them. They are in the business of up selling for needless repairs by saying you need this and this to fix a plugged toilet instead of just fixing it. Oh and if you need financing their ad says 0% for 24 months when actually they only do 18 months. When asked why they give a lame excuse that they don't know why the ad says that. Please please don't call them as they will only rip you off!

Shannan D.

Interesting update. 7/18/23. Just got off the phone with a supervisor from the California State Licensing Board. Rooter Solutions does NOT have a valid and current license as plumbers. They will be receiving a warning letter from CSLB. If they continue to operate unlicensed, they will be fined. I encourage everyone who even considers using this company to find someone else. If you must call them, check their plumbing license status first. They are the worst.

Renata S.

Please everyone be aware of this company what they did to me is criminal!
My shower start draining little slow my son came visit and said mom water is running down the driveway so I figured clogged drain. I just received a coupon mailer with a rooter solution coupon for snake and camera total $ 54.99 so I called the same night and made a appointment for the very next day the technician arrived in the morning I told him the issue and he said no problem it's the sewer line and they will snake it well half a hour or so they knock on the door and say they can't not get through because the pipe is broken and they have to dig to get to the pipe so the can cut it and go directly through the pipe and that it will coast $ 4700.- after some discussion we agreed on $ 4000.- long story short after few hours they said they still can't do it and that they will come back the next day with more powerful machine remember we can't flush toilets or take a shower or use any water at the house. Next morning they came back worked for maybe a hour and got a knock on the door again some new guy i didn't see yet said it's never a good thing if Im here! So I said what now and he said well we have to dig now on the other side of your fence to get to the pipe and that will be $ 7200.- on top of the $ 4000.- and that did not included the actual fixing of the broken pipe so when I asked how much for the pipe and he said well we can't tell you right now so I said ok I can't afford it please leave and they said did someone talked to you about financing and I said please leave and they said you can't afford not to do it! And I said please leave I will get second opinion! Call plumber who came couple of hours later and had it snake out in30 minutes went with camera all the way to the red pipe what I learn was a city pipe so they just digout my yard and wanted to charge me minimum of $ 11000.- for nothing I called and complained they said they sorry and will refund my $ 400.- deposit back but that never happened I end up paying $ 2300.- total which included 475.- for the clogged pipe and camera and the rest for the damage rooter solution created !