Rooter Solutions Plumbers

David L.

Kitchen sink was draining slow. Standard issue on an older home. Grease accumulation over time, regardless of how careful you may be, adds to the clogging of the pipes.

Scheduled a 2 hr window and the scheduler called right at the end of the window to proactively say the guys in the truck where on the way. Very courteous.

The guys showed up were respectful, courteous, proficient and took care of the problem at the special ad rate.

I had some other non-urgent fixes they gave quotes on. I definitely respect their honesty. There appears to be some room on prices so don't feel pressured. They were very good at providing information and NOT hard selling. Very honorable.

I am very comfortable endorsing this professional plumbing firm.

Jake T.

These guys came 90 minutes after my call. Clean, thorough, explained everything. Very pleased. They even threw in a camera view to double check the integrity of the pipes.

Colleen F.

I was very impressed & happy with my recent plumbing experience. I had approx. 50 feet of ancient sewer pipe replaced by Rooter Solutions. It was full of holes & roots. Robin was kind, courteous & very helpful, he explained all of the steps. Isai showed me images from their camera inside the pipe, he helped me understand all of their fancy equipment & the process involved. They gave me a fair price, treated me with respect & were always considerate. Robin & Carlos were very hard & neat workers & always left my yard so that it was safe. When they were done it was very nicely put back together. All & all, I wish all plumbers were as courteous, competent & kind as Robin & Isai !

Sean H.

WHAT A NIGHTMARE. At first, they couldn't unclog our drain. Then they recommended hydro-jetting. Huge mistake. Sewer water shot out of our bathroom, and flooded most of our downstairs -- forcing us to go through weeks of remediation, insurance hassles, rebuilding estimates, etc. Only reason I'm not giving them zero stars is because they immediately tried to make it right, booking a flood restoration company, paying for our hotel for three nights, and saying they'll cover the rebuilding costs. Pedro and Pablo are good. But as for their other workers, watch em like a hawk.

Susan M.

Don't use this company. We did for a clogged drain and ended up spending thousands of dollars on them replacing a pipe for our kitchen which did not needed replacing. Even worse, we just discovered that they tied the kitchen pipe into the downspout/yard water pipe which empties into our alley, not the sewer. Even I know better than that! All of our kitchen water was going into the alley. The one redeeming thing is that it was not the pipe to the toilets!

janett g.

Rooter solutions cane back today and it looks like the drain is cleared! Thanks to Brandon, who explained the process and used the right machine for the job. I would use them again if they sent Brandon and because they corrected their mistakes, thats a trustworthy company.

Devin T.

I had a clogged toilet that refused to be plunged and called Rooter Solutions who answered my call right away. The techs who arrived were Orlando and Jesse and they were extremely professional, clean, and knew exactly what needed to be done and they fixed my toilet in no time at all. They went the extra mile and cleaned my toilet and bathroom floor. I cant say enough good things about the two techs who showed up and how they represented the company they work for. I will be recommending both of them and Rooter Solutions for all my plumbing needs. Thank you again for going above and beyond to help me.

Shidokht M.

(Qte) this review is from my 93 old neighbour

We contacted rooter solutions pluming from an ad which started saying ""It drains or you don't pay"" also the ad said"", exceptional service guaranteed"". We asked them to clear our shower drain the technician said it cost us $54.00, the shower and sink goes into the same bathroom drain which he also snaked the sink drain, and surprsingly he charged us$108.00 and they were told that the drains were cleared.
Two days later the shower drain was clogged up again, my mother called them back and asked if they guaranteed the work because the drain was still clogged, and not cleared they told her there is no guaranteed and the technician would return for an additional cost. Today I called another plumber and he used multiple machine and told us trutfully that it could not be cleared and he also said the reason is because of pipe buildup and he did not charges us a penny.
I believe that the Rooter solution should have been able to afford us an honest answer and not over charged my 93 years old mother for $108.00 for the services not rendered.
The second plumber was able to diagnose the problem without the use of a camera he was very knowledgeble and informative with no fee. I believe that Rooter solutions should have guaranteed their work or refund my mother's money, mistake the ad stated so I rate them with an zero(0) star. (unqte)

Melissa M.

Just got almost run off the road by one of your vehicles. I was merging onto the 15 freeway with my signal on and your guy came across at least 2 lanes to sped past! He then proceeded to weave in out of the 7am traffic at about 80mph. I hope wherever he was going was important.

Dan S.

Let's face it, any company advertising a $54 price to root a main line is naturally going to have various restrictions. Thought I'd try Rooter Solutions postcard deal, but I had the blockage cleared before the guy arrived. He tried to up-sell to Hydro Rooting the main line for $500. What a joke. We're very familiar with tiny hair-like tree roots that can get into the old main line after a six-month period. Happily back to our inexpensive, reliable rooter guy to handle those