Rooter Ranger Plumbing

Anthony B.

I had these con artists come do a plumbing project. The process was horrendous,I left a review on here with one star. Long story short they bribed me to take the review down(I lost a lot of self respect that day). Since this project has been done my gas bill and water bill have sky rocketed(hot water heater runs on gas and is constantly running) my gas bill before this project was no more than 100, my bill has been coming in at over 200 a month. We called them out last week to assess a water leak, and to fix the plumbing under the sink (this has leaked since project completion) the tech arrived Friday the 12th. He didn't touch anything, contacted supervisors. He then told us we would hear back by Monday. Here we are a week later with no answers or responses. I truly would not recommend this company. Highly advise going else where. In this economy these people are taking peoples hard earned money and not performing the job they were paid for. This experience has ruined any trust I have with salesmen,or companies trying to earn my patronage. Please don't make the same mistake I have made, if anyone reads this and I save them from this grief it will be some sort of consolation to this nightmare I have lived the past year.

Catherine Cork

I had an emergency call at night for a burst line connecting to the toilet that flooded my bathroom! They came over quickly. The employee was very polite, helpful, knowledgeable, patient, + he took the time to explain everything + answer all questions! He even looked at other problems around the house + gave quotes despite how late it was! As for the flooded bthrm, he was even concerned about the possibility of mold growing + called someone he knew that could stop it from growing in the walls + under the linoleum, etc, before it caused health problems! I wish I remembered his name! He's definitely a 5-Star employee!!!!

Natasha J.

This place does really good work. I have had Devon show up to my house a few times. He is trustworthy and takes pride in his work.

John S.

I was promised a technician would be out to check my gas line yesterday. I waited all day, no technician. Then promised a technician would be here today between 8 to 12. No technician. Very undependable. Cancelled service.

M M.

Have a leak under my kitchen sink. The plumber came out and said my plumbing is fine it's my dishwasher that's leaking, and I need a new dishwasher. Soon after he left I ran my garbage disposal with my sink water turned on. Water came pouring out below my sink and my dishwasher wasn't even on! Not sure from where it's leaking. That's why I thought I hired a professional. Wasted $100!

Paul M.

Rooter Ranger sent Jose out to my house. I had some kind of a clog in my line. He came and took care of my issue. Everyone quoted me $250 and up to come out tonight. I paid a fraction of that. Keep up the awesome service Jose

Leslie T.

First rate service!!!! My outdoor faucet was just streaming water and it could not be turned off. They responded quickly, gave me an estimated time for arrival and kept me informed. Knowledgeable and friendly tech who fixed my faucet immediately. I also appreciated that Rooter Ranger came out the same day and on a Saturday!!!!! I will definitely use them again if needed.

Thanks!

LT

Kathleen R.

My shower spout was leaking, and Rooter Ranger contacted me for a consultation. The technician was supposed to arrive between 12-2. By 2:15 I texted them back to find out what happened and no response. I stayed home for this and they couldn't even contact me to say they would be late, or had to cancel. Very bad customer service. Wish I could give them 0 stars.

Vicki F.

I DO NOT RECOMMEND ROOTER RANGER! Save yourself and hire a different company!
It took them 3 tries to get the water heater right and still waiting on inspection.
This company never pulled permits on new sewer pipes under house and finally pulled permit for water heater a year later and still no inspection do to a ""clerical error"" showing their license is suspended.

Detter O.

They came out quick. No upsell. Came right back out when i called. No upsells. I hate hate hate upselling. I liked Curtis best out of them all. I have used them 4 x now. This was a water heater issue