Rooter Ranger Plumbing

Bill H.

in January 22 I had the pipes in my home jetted and was told I needed my pipes coated with a liner. I paid in full and now august 25 I get an email stating I owe them for the work done which was over 11 thousand dollars. luckily I paid with a credit card that shows they were paid the day it was finished in January . I would not use this company again.

B K.

Router Ranger is the best plumbers that I've hired. I had a complex drainage problem and Orlando and Oscar were superb. They not only gave me one option to correct the problem, but multiple options. I highly recommend them. And on top of it they honored their $47 special without any hidden fees. I'm impressed.

Kimberly B.

Highly recommend!
We found a leak in the kitchen and called Rooter Ranger at 8am. By 9am Cisco was there for an estimate and by 1pm Junior, Cisco and Javier immediately started working. All three were knowledgeable, friendly and extremely helpful. Junior provided updates and pictures while explaining the process every step of the way. We couldn't be happier!

Marla C.

My experience finding a good and reliable plumber these days is not easy. This is why I'm so pleased with the work Zach at Rooter Ranger has done for me. He informed me when he would be coming, he arrived on time . He explained what he was going to do , and he completed the necessary work in a timely manner.
I have already recommended him to friends and neighbors.
So happy to found a new plumber !!

nawaf a.

John was very helpful and Knowledgeable, came and help me with a water bidet and his supervisor Dennis was kind enough to give us a discount. Would recommend to anyone.

Emily G.

We had Francisco out for a backed-up pipe and Orlando out for a camera inspection follow-up. They were clearly juggling a lot of appointments so it took a couple of days to get the timing right, but it was so worth it. Orlando was polite, kind, and very clear and helpful in his explanations of our situation and options. We felt no pressure to ""buy"" an immediate solution, which was a huge relief because we like to think things over. Would definitely recommend in terms of bang-for-your-buck service.

Erin J.

As. Realtor, I see a lot of plumbing issues firsthand. So I'm not quite sure where to start with this one for my own personal home. I tried writing a long review but, Yelp limits the number of words. :( So I'll try it in simpler terms.

#1: The agent that came to my house for their $45 water heater flush/plumbing safety inspection was inexperienced. He stated that my new water heater (2015) did not need flushed due to how new it was. He said my gas water heater was too old (based it off of a spec code found on the unit) and needed to be replaced and could not be flushed. When asked when he was going to flush one of the water heaters, he claimed that dispatch never notified him of that. That was the whole purpose of me scheduling the company to come out. He called his Supervisor and I explained the problem and what I had scheduled and the text message special. His Supervisor and another technician came out the next day and said that my ""old"" water heater was not that old. You just had to go to the company's website and enter the serial number and the date was actually 2011. When I asked the supervisor about flushing my newer water heater he said absolutely we can do that. Come to find out the inexperienced technician told his supervisor in front of me that he did not know how to do it and didn't want to get water everywhere. So the supervisor flushed it instead. The other technician that came turned my gas water heater down and instead turned it off. Resulting in cold showers the next few days. A quick Youtube video showed me how to turn it back on and I was back in business.

#2. Everything the first technician looked at in my house needed fixed/replaced (things that were previously fixed and left water stains or I could do easily myself). He said my guest shower was clogged because there was water sitting in the drain. When his supervisor came out the next day, he told the technician that it was not bad because it was due to the P-trap. Which is something I already knew.

#3. Price gouging by the supervisor ""at his discount"" for installing a tub drain, fixing a pool check valve and trying to get me to high pressure clean my drainage lines. I was quoted $13,000 to have a drain put in for my bath tub, pool valve replaced and lines high pressure flushed. I have a sink in the location where the tub would go so this was a part of the quote. No one asked if we would remove the sink cabinetry and floor tiles. Which we planned on doing ourselves along with hiring someone to frame the tub. The tech made the whole process sound worse than it was. The pool check valve was found to leak where it was supposed to by the Supervisor but, needed a new b-nut/valve assembly due to the leak on the faucet. When they went to run a camera down the drain pipe by my laundry room the camera came up with some sand. This resulted in the high pressure flush being added. I had another trustworthy company come out with a supervisor I personally know firsthand and he quoted me $2,900 for the tub drain/pool valve replacement. That is a HUGE difference. The sand in my drain is because of the washer and our riding our CanAm through the desert, getting dirty and then washing the clothes in the washer. Something I had not thought of until the other company's supervisor explained it to me and asked some questions to troubleshoot the problem.

I honestly feel like I may have gotten taken advantage of because, I am a female and inexperienced with major plumbing repairs, etc. I gave them two stars because, they do show up on time and present themselves in a professional manner. However, be careful if they are quoting you on something. My gut told me to seek other quotes from other companies and I am glad I did.

Jorgiana J.

After trying all options myself (plunging, chemicals and snaking), I had to admit my failure and calling the big guns.

Dispatch answered at 8 AM this morning, scheduled a plumber who arrived by 10, and my sink was back in working order by 11.

All for an AMAZING VALUE!!!

You guys! If you need a drain unclogged, CALL THEM!

Francisco even explained where my issue was so I know what needs to be replaced without any sort of pressure for them to do the work for me.

Fantastic experience all the way around.

Elena M.

I had service people over to do an initial ""investigation"" of a smell, which turned into them recommending a camera scope of the pipes. They scheduled me and never showed up. I don't have time to entertain no shows so I ended up working with the next company that I had scheduled for the initial bid.

Dario. C.

Luis tried to scam me of $1,400 for a simple fix that I was to lazy to do, He said I have high water pressure(never clarified the pressure measure) was explaining all the cutting he has to do and tried to pressure me into doing the job now because he has a lot of ""clients""
I measured the water pressure my self and it was 50PSI which is normal. Luis how do you feel scamming Tucson Residents ??? NICE TRY