Rooter Ranger Plumbing

Kimmie W.

We've used Rooter Ranger several times now and the guys are always so efficient and helpful.

Rdcphx1 R.

We hired Rooter Ranger to do a job for our company. We gave very explicit instruction on the time requirements that the HOA imposes as far as the days of the week and hours that they allow for the water shut off which impacts 11 other units in the building. They met with our on-site project manager 2 times and were given direction on what needed to be accomplished. They have been scheduled now 4 times and have yet to complete the job. We are required to submit for approval 72 hours in advance of the shut off which we had had to do 4 times. We have inconvenienced all 11 of the other tenants with water shut off, delayed the job by several weeks, lost our tile contractor due to the delays and have had to make multiple trips out to hang notices for the water shut off. The job is still not complete and we are now forced to hire another plumber to finish the work they started. Would not recommend using them as they can not follow instructions, show up on time or don't bother to show at all.

John W.

Josh came out within 30 mins of calling in. Super friendly and can tell he was an expert. Got our problem fixed quickly and offered great advice and next steps for ensuring this doesn't happen again. 10/10!

Sanford J.

They sent Cody back he did refund me the $200, and he completed the work as agreed..
Thanks to the call back on this and the immediate resolution it is appreciated

Louise U.

I have had nothing but the best service from this plumbing company. Cody came out in 30 minutes he was awesome he hooked up my new rolling barbecue in a short amount of time. I recommend this plumbing company and his service cost was quite reasonable.

Sara H.

We had a water main break in our front yard. Isaac came out within an hour and found the break. He worked well past sundown to get us hooked up with temporary water. They came back the next day and replaced our whole line. They did a great job and cleaned up well after themselves. I will be calling them next time I need plumbing done!

Crystal C.

Today is Saturday the 12th I was having plumbing issues and my drain got clogged today I luckily found this company and they came to our rescue I highly recommend them. they came out less than 30 minutes After I called I got the pleasure of meeting Francisco he was amazing so friendly so helpful and went above and beyond my expectations he really cared about taking care of us! Thank you so much for everything :) I will definitely be sticking with this company from here on out due to his work performance!

Dave W.

I'm a landlord and manage a lot of properties. I had a drain that was backing up and I couldn't clear it with a handheld 25' snake myself. Called Rooter Ranger, and for their base rate of $47, they sent someone out very quickly. So far, so good. The tech ran a larger snake 35' into the line but couldn't clear it. Called me and recommended running a camera into the line to further diagnose the issue (not necessarily clear it) for $199. Said they would apply the $47 to the $199. I declined the camera for the moment, and paid them the $47. I heard back from another rooter vendor that I've used in the past later that day, and they sent a tech out the next day. Cleared the line for their base rate of $105. So my total cost was $152. I guess that if it's an easy fix Rooter Ranger is a good value. If it's harder to fix, the other vendor is the way to go. Glad I didn't pay for the camera.

Bree D.

Read till the end!!! We contacted this company because we had a clogged drain. We were told at the time that it would be a $47 service charge as long as it was simply a clogged drain. Technician arrived on site and stated that he would auger the mainline. He claimed when he did so that something was causing his line to stick and did not want to try to auger it from the toilet side. He then stated that he needed to use a camera line to find and inspect the clog. My husband normally handles these type of things but he just recently had two surgeries so this is why we called the company. He was here on site letting the technician know he believed it was on the toilet side and it simply just needed a larger auger than we had here at home. The technician informed us that that was not the case and if that was to be done that the toilet would have to be completely removed. Which we refused because that was going to be an additional several hundred dollars. He's in insisted that he had to charge us for the camera to be placed in the line to inspect. And called another technician to assist him with this. When the camera was placed nothing was found and my husband insisted that he auger from the toilet side. When he did so the clog went right through and everything started flowing. He then proceeded to tell us that he had to charge us for his time and for the camera even though it was just a simple unclogging like we knew from the start. So we spent several hundred dollars more than we needed to all because he refused to do what was the simple task . We felt like this was all intentional from the beginning and really feel taken advantage of. Please be cautious when using this company as it appears they are just out to make the most money possible. We will not be using or recommending their services in the future.

NOTE!!!!! They contacted me to make it right and refund the additional charges. This is impressive and good customer service! For that I'm changing my review. Thank you!

Denise H.

The plumber they sent out to our house (on January 27th) was completely incompetent and we were grossly overcharged for the service he did do.
He came out to check out why we had water accumulation on the bottom of the bathroom vanity. He said he could not find any leaks and suggested that, because the pipe was clogged, water was backing up and the pressure was causing leakage from one of the drain seals. He offered to clean the plastic drain pipes out for $99. This sounded expensive, still we wanted the problem handled so we let him proceed. It took him only 5 minutes to do the job, a very expensive 5 minutes. Now, on February 15th, the problem is back. We called our usual plumber (who was not available the first time) and it literally took him seconds to find the leak that was in the faucet connection causing the water accumulation. DO NOT HIRE! Plumbers poorly trained.