Rooter Patrol Plumbing

Mark K.

I called these guys after I realized my snake wouldn't go far enough. I am in the middle of rebuilding my deck and didn't have time to work on this anyway. My wife had ground up a bunch of carrots and broccoli and clogged one of our main lines about 40 feet from the clean out. When Ed arrived I had the clean out open, he brought in his snake and was gone in 15 minutes. Price was $49 as advertised. He did not try to upsell at all. I do usually do my own plumbing and knew exactly what and where the problem was.

Sterling W.

Ricardo was just at our house and solved all of our (bathrooms, showers, washer) issues and for only $49! He found some rooots in the pipes and got them right out Really nice guy who even smelled great! Friendly and Professional #winWIN and we will only be calling him/Rooter Patrol from here on

Jesse I.

Great company for fixing anything wrong with your plumbing! I called to make an appointment and customer service was excellent! Very nice and they fixed the problems the same day I called. If you need fixing with your plumbing this place is great! They are on time, reliable, service was great and worked in a great timely matter. I recommend this company to all my friends and family.

Steven P.

Called out for drain cleaning. Their technician, after 15 minutes, couldn't snake, because he couldn't get the cap off the clean out. In his frustration he insulted me, F bombed and left. I spoke with a supervisor, who promised prompt follow up with a different plumber. After three follow up calls in two days, I went with another company who had no problems and was completed within 30 minutes. I will definately not call these guys again.

Laura G.

DO NOT HIRE! We called with a clogged drain that was attached to a disposal. Jose cleared the drain in 10 minutes, charged us $125 and a 40 warranty . Within 48 hours sink was slow running and disposal was non functional and we were told it wasn't part of the service. They did, however, come by and in 5 minutes disposal temporarily worked. Within 24 hours sink was clogged and disposal not functioning. I called again, was told a time, I took a half day off to be here, and NO SHOW. When I called they apologized and said they'd come at the end of the day. They didn't. When my husband called they next day they declared the problem was the disposal and not covered. Terrible experience. A waste of time and money!

Jeff S.

OK, so I do not usually write reviews BUT, given it was a Sunday and Memorial Day weekend, I felt I should. So, I had a back-up in the rear bathroom, snaking it didn't solve the issue. Turns out my ""OLD"" home has some very deteriorated cast iron pipes, with the camera we saw cracks, bugs all kinda stuff going on where nothing should be going on... so, a quick fix or repair it. As I am keeping my house, RP gave me a great deal, they are installing a new clean-out (2 one main and one for the rear bathroom which didn't have one) and replace all the cast iron waste lines
with plastic. I got credit for the first visit, plus a great deal on the whole job, they work efficiently, plan the work so that the family could get ready for work, etc.. when they left for the day everything was working, until they started again the next day... they fully explained all cost upfront, no surprises.

J H.

Website quotes $49 drain cleaning plus 10% discount for first customers. Plumber was here a total of 20mins from hello to goodbye and only had to remove the drain strain plate in the shower to get access. They charged me $159 but after I complained they haggled down with the 10% discount to $143. These guys are crooks, don't use them at all. I have learned my lesson to check around. He claimed it was because they had to remove the drain cover it was an extra $100. Are you kidding me? It takes 20 seconds. He actually worked less than 8mins.

I found another plumber that guarantees $49 to snake ANY DRAIN.

I will never use these guys again.

Only hope word gets around enough so they can't make a living off of scamming 1st time customers.

rita s.

Called them for a clogged toilet. They tried to snake through the toilet. They said the snake only goes in 3 feet and they need to go in there with a camera. After speaking with an experienced plumber, come to find out these people don't know what they are doing. Long story short I was charged $50 for this service call and told $95 tomorrow for the camera inspection. What a waste of hard earned cash. Should have just gone with who I knew wasn't trying to rob me never again

Tomer G.

Was quoted a price on the phone when I have them EXACT Description of what needed to be done.
After the work was complete the price was 4X what was quoted. Watch out from these people. They got it done but at a price much higher. Dishonest

Traci G.

Giovanni is a rock star. We have used this company in the past, and we were impressed with Giovanni. This time we had to replace the main sewer line - - this company gave the lowest price, and had tremendous integrity. They exceeded our expectations for price, and time it took, and care for our old oak tree's roots. Giovanni texted pictures of the process, which seemed impossible! After it was done, our yard was put back to prime condition as if they were never there. Giovanni and his team were trustworthy, polite, kind and smart. He made it a pleasure, and we were left feeling really good about this choice.