Rooter Man Plumbing

Bobby B.

Daniel was awesome! He responded to a clogged pipe in a timely manner and was extremely professional and knowledgeable in solving the problem. Highly recommend this company for any emergency plumbing needs!

Brendan O.

I agreed to pay a hefty overtime charge to clear some drain roots as I was not in the area during this episode so had to communicate by phone. $ 735 for 10-minutes work but it was a Saturday so my complaint is not about being ripped off but to let the general public know you will be gouged. The plumber who did the work, Daniel I think was courteous enough and cleared the roots. I made the mistake of asking the owner for an Invoice and an explanation of the issue so I could seek a professional to fix it correctly. The owner on the other hand is incompetent, rude and unorganized. Not the qualities you should be seeking in a professional business. He will not produce an Invoice and hung up on me the 5th time I called in 6-weeks whining he was too busy for petty requests like mine. He could benefit by a ""Business for Dummies"" course. I would suggest not using this company. There are many other reliable and responsive professional plumbers in the area such as Mackinaw Plumbing.

Patrick H.

Our kitchen sink and dishwasher drain was overflowing from a deep blockage I didn't have the tools to clear. Daniel came same day, cleaned it out and tidied everything up. Friendly, fast and efficient service. Highly recommended!

Joe N.

Showed up with in about an hour. Daniel was personable and professional. Not cheep but got it done.

Greg M.

I would love to tell the reason for my one star review, but due to fear of reprisal from the gentleman at the Truckee location... I will not add specifics.

As a customer, I would steer clear.

A H.

Quickly responded to my request. Checked out my issue and made recommendations. They seem to be very experienced, knowledgeable, and ready to help!

G R.

Rooter-Man gets it done, they show up same day and clear my lines.
They also have camera capabilities to trouble shoot possible problems.

Ginny J.

Excellent service and they really know their stuff
We had to repair a broken sewer line which was quite a task they took care of all the digging the permits talking to the city and everything that was necessary.

Kristy P.

I can't say enough good things about Ryan and Rooter Man. We live in an old Tahoe house and have had tons of issues with our old piping. Rooter Man has always come to the rescue! For our last job, Ryan was a HUGE help! He made the time to thoroughly inspect everything- even under the house. He's a creative problem solver who was able to diagnose the root cause of our problem and come up with a solution that fixed our problem for good and didn't break the bank. He and Richie worked extremely hard and were also very friendly, trustworthy and easy to work with. There are a lot of unreliable plumbers in Tahoe, so if you have an issue, you have to call Rooter Man right away - you won't be disappointed! Thank you Ryan and Richie!

Tommy C.

A successful business is a company that employs employees that provide excellent customer service ,expertise knowledge and integrity and Rooter Man is such a company. The following is a prime example.
About 3 weeks ago clearly what he was doing and coo I had a back up problem in my sewer system, I called early in the morning explained my problem and they said they would send someone out that afternoon, they did. Ryan showed up accessed the problem , clearly explained how he was taking care of the immediate problem. He informed me that tree roots were the main cause and would need a more powerful machine to correctly fixed the problem and then be able to access any further way to fix the problem correctly. He came back a week later and did so saw what needed to be done and suggested the way to go. I agreed and the other day came back with another employee named Ritchie, They efficiently began the work found a problem corrected it immediately and left me completely satisfied. Ryan and Ritchie provided excellent customer service, expertise work knowledge, and integrity. Especially Ryan since he was the one was involved from the very beginning , who had all 3 qualities more importantly the last one, INTEGRITY.
In closing Rooter Man a company that continues employ employees like Ryan and Ritchie when u experience sewer , septic problems they will be the only company you search out and employ to fix such problems.
Sincerely,
Tommy Charles