Rooter-Man of Tampa Bay

Jason R.

Had a fantastic experience with Rooter-Man after a bad one with Roto-Rooter. Joe from Rooter-Man fixed our issue very quickly, completely and inexpensively. I called Roto-Rooter to come fix an issue with a sewer line that was backing up which we suspect has a root issue. To make matters more challenging, we live out of town and we have short term renters in the house. The Roto-Rooter tech gave me a cost of $375 to snake it, which seemed pretty high to start with. He ran a snake twice, but apparently not a camera, and failed to find a problem, thus telling me that there was a problem on the city side. After the city ran a camera and confirmed that no, the problem is definitely on our side, I called Rooter-Man. Joe, the Rooter-Man tech quoted me $225 to fix the issue, which he resolved within 45 minutes. He inspected the entire line and was able to correctly diagnose the problem of a pvc joint that had not been glued together which was allowing roots into the pipe. He was very efficient, complete and professional. He cut out the roots to resolve the issue in the short term and quoted me $375 to come back, dig up and repair the actual pipe for the long-term solution. When Roto Rooter had given me a quote to permanently fix the same problem a few years ago it was for....wait for it.... $5000. Yeah, I won't be calling Roto-Rooter again. Try Rooter-Man. If I had called them first, I would have saved about 24 hours of headaches and unhappy renters, not to mention a lot of money. They will be my plumber of choice going forward.

Sarah F.

Our drains backed up on a Sunday. Called and was quoted $99 a drain. Joe arrived within the window given and was extremely knowledgable. He walked us through each step and explained everything. He worked for over two hours and unclogged the drains. He then used the camera snake to find out why we were having issues. He determined roots were growing on the city's side of the pipes and reported the issue to the county. He returned the next day to place a clean out valve because he didn't have the parts but didn't charge us an additional call fee. We were super happy with our service and price. We will call these guys again if needed. Thanks Joe!

Jimmy C.

In Florida for season had a problem ..very fast response..very honest ..excellent experience from start to finish..will call again..

Blanko B.

Needed emergency toilet help in the middle of the night and they refused because they """"needed the landlords consent to unclog a toilet"""" - wtf

Jessica S.

The technicians are great but the office staff is horrible! It's like an episode of mean girls. They sound like snotty 20 year olds. Huge bummer having to deal with them and good luck reaching a manager. They refused to let me speak to one. I will never call back.

Pepper R.

Let me add to these five star reviews... And start by saying I simply can't get over how amazing Dominik is!!! We just bought a condo and wanted to just check all the pipes and valves to be sure everything was on the up and up. What we got was akin to a full home inspection and a serious education about the plumbing in our condo! The next time we see a plumber, I hope it is Dominik! Totally thrilled with Rooter Man. Thanks guys!!!

Mister K.

My water heater needed to be replaced, so I called a company (hint: their name sounds somewhat close to Rooter-Man) and I was quoted $1,200 for a new unit and $700 for a rebuild. I wanted to get a comparison quote, so I called Rooter-Man. Well, boy was I amazed. For the same exact unit, Rooter-Man quoted me $575. The technician Dominik was even more than happy to have the job completed the same day itself! Thanks Rooter-Man!

T S.

Just attempted to book an appointment with this company. I can't comment on their actual plumbing service.. However, the management of this company should be aware that their phone receptionist is not doing them any favors! Rude, short and extremely snarky would be the adjectives that I would use to describe her... The young lady was non- committal and would not confirm my requested appointment. I finally voiced my concerns and hung up..

Lindsay W.

Excellent! I called with a disposal issue, hoping they could send someone in the next 24hrs. The person I spoke to on the phone (who was extremely helpful an friendly) had someone out to my home within 2hrs! The gentlemen was friendly, patient, knew his stuff, and was clean - he cleaned up after himself, and was clean upon arrival. I had to have my disposal removed (due to previous owner), and he was able to do everything on the spot! I'm so happy and relieved, and it didn't cost an arm and a leg. I hope I don't need this kind of help in the future, but if I do, I know where to call!

Dora B.

We had a massive blockage deep inside our kitchen sink, and my husband saw these guys online with a special that said they would clear any drain for $79.00. He called, and that was when we were told, """"Oh, well, if it's the KITCHEN SINK, that means he might have to go through the roof so that would be $129.00."""" At that point, we were a little bothered, since the online ad had said ANY drain... not ANY drain except the kitchen sink if you have to go through the roof. But, we needed a working sink, so we didn't really have any other choice. We were told he was """"on his way right now and would be right there"""", but it was still over two hours before he showed up. Neither of these things are HUGE issues, but they were annoyances and issues with things not being the way we were told. Anyway, when the plumber DID show up, he was very courteous and quickly had everything set up and taken care of. He did in fact have to go through the roof. He was probably only here for fifteen minutes, but the drain worked perfectly after, and he was very clean and methodical, and never tried to sell me on any additional services or talk down to me. While we were a little put off by the fact that it was not, in fact, """"any"""" drain for their sale price, and how long it took them to arrive versus when they claimed to be on their way, they still provided great, clean, reliable service, and I'll take a few hours of inconvenience versus the 8+ hours I spent on my weekend with my head under the sink and a snake trying to fix it myself.