Rooter-Man

Maddalena C.

Rory, the technician who installed our new water heater was very competent, pleasant, and respectful to work with. He returned the next day to patiently address some questions and concerns we had (it had been 24 years since we purchased the last water heater, and my plumber husband was still alive then.) Rory is a credit to his employer Ask for Rory. You can be assured of knowledgeable courteous service. The rating is for him, as he was the agent that we dealt with.

S B.

Paid nearly $1000 for guaranteed unclogging of our drain. They refused to go through toilet and went through a tiny drain in bathroom sink instead. They never finished the job, but kept the money anyway. We then paid another company half that and they unclogged by going through the toilet drain with no problems. Rooter man is a rip off. In addition to stealing from us, the manager/owner's son was the meanest and most unprofessional person we've ever done business with. I recorded our conversation on video and when I have time I will post for others to see the level of disrespect and immaturity this manager showed.

Steve B.

Had a water heater heater installed. Instead of pulling a permit, it took them 6 months to even pull it and that is after we had to contact them over and over again. The receptionist guy is rude and has no sense about him at all. tries to act smart and runs his mouth instead of actually doing his job. Avoid this company like the plague, call a real company this place is just a scam. I finally got an appointment, next wednesday 6-22-22 , for them to come out and fix the mess ups on the install after having to have a huge long conversation with the owner/receptionist about him being a smart mouth and not answering any questions about the product I paid thousands of dollars for. They could have just fixed their mistakes but instead had to be mean and leave us hanging for 6 months and make it out to be our fault and then lie about the phone call we had.

Avoid this company, nothing but hassles!

Troy C.

Had a leaking shower faucet. Called and rich said he could be out the next day! Extremely fast as everywhere else in town was at least 3 days out. He also suggested I try a replacement cartridge and that was all it needed. I was able to resolve my leaking faucet myself with the help of Rich. If I ever need plumbing help again this will be my first call. Highly recommend to anyone looking for a friendly and fast plumbing service.

Courtney M.

I just want to give a huge thank you to A Rooterman. I was able to get a same day appointment.  They were on time, completely clean and safe.  Rory and Kenny took the time to really explain to me the whole process. I will  recommend them to everyone I know.

Dr. Charles R.

They were very prompt and professional they also arrived on time and completed the job neatly everything was done correctly. I would definitely use them again. If you need a plumber or drain clean out these are the guys you need to call.
Dr.Ramskov

Christine R.

They offer free estimate, that are not free, Ryan was going to go under my house without even discussing the cost, which would have been 380$ and that was just to locate the intake for the tank, even thought I had blue prints that show exactly where it is. He was coming to my house to dig up my yard without discussing any price. When I called the office looking for Ryan and a very RUDE man answered had no idea who I was and proceeded to hang up on me, when I called back very annoyed by the way I was being treated, he said it was an accident, no accident, you said **** and hang up. Worst customer service, they answer there phone in the work area, it is so loud and on speaker phone. I really don't know how they are still in business. When I first contacted this company was 3 years ago, and a very nice older gentleman helped me, he was delightful, I do not know who took over, but I think he would be disappointed.

Irving H.

So many issues. I am not a plumber, and I live in San Diego, so I needed a company that can figure out the job without my help. That was not the case. First when I called and told them my house drains were backing up. Notice I said house. I gave them the address of my house and the house code to get in the front door. They told me they would call me when they got underway so I could have someone there to meet them. They did not call until they were at a ski resort building trying to use my front door code. Then I figured out they were not at my house and gave them instructions on how to drive 200 yards up the road to my driveway. They then called me to tell me that it was just the washing machine drain that was stopped up. I had to argue that there was poop coming out of that drain. Finally they did clear a main line. But at a ridiculous charge they would not guarantee the work unless I paid a lot more to have a camera of the line. I have never paid so much to have a simple line cleaning and this is the first that the company does not guarantee their work. No, I'll never use them again.

Sandra R.

Second time I used Rooter-Man. This time for clogged kitchen drain pipes. Ken and Jesse arrived within disclosed time, were polite, professional, and efficient. Would call again.

Velma F.

Rooter man responded quickly to our plumbing emergency. 16 people in a cabin with a plugged sewer line. They were efficient, and also helped us get reimbursed from our insurance company.