Rooter-Man

Raymond L.

I recently went with rooter-man and I really like the customer service and the work was fast. They were pretty reasonable on price and work. I am definitely sending my friends and coworkers there.

Craig D.

They wanted $245 to snake a kitchen cleanout. I went and bought a snake for $15 at Home Depot and had it unclogged in 10 minutes. Tired of companies ripping people off who don't know any better.

Maureen P.

Horrible! Had them out exactly 30 days ago [warranty period ends today] for a clogged kitchen sink. Only company I could get out. Talked me into a $360 ""pressure wash"" seemed to work. Now today guess what - my kitchen sink is backed up. Called company supposed to be 24/7 emergency service, can't get anyone out until Monday. Guy on phone was ""I just answer phone"" Last time use someone unverified.

Kamran N.

Technician (Gabe) was polite and professional. He was friendly, knowledgeable and experienced. He communicated through all the time he was working on cleaning my sewer line and answered all my question. I also wrote a good comment on his invoice for his supervisors or managers review.
However, scheduling and communication with the office in Sacramento was extremely negative. First day, they gave me appointment for 12 noon. They were supposed to call 30 minutes ahead of time. They didn't. I called once at 11:50 and again at 14:45 after waiting so long. Then at 14:45 they told me they will show up any time AFTER 12 noon without being able to say what time!
Eventually they called around 5:30 pm to show up! I hesitantly rescheduled for day after. I was lucky to have Gabe as my technician the day after. This company needs to improve its communication with customers.

Gave V.

Fast, and professional service within a hour. I recommend them to everybody who needs a experienced plumber that knows what they're doing.

Natalie G.

I went to their website that literally said ""Bathtub installation in Rancho Cordova, CA"" I called the number to make an appointment for a quote and the guy that answered the phone said they don't install bathtubs. I said, well your website says you do. He asked, Where are you located? I said Rancho, he said we don't install bathtubs in Rancho. WTF?

Layla S.

After a polite initial call I decided to make an appointment to get an estimate to replace a faulty water heater. I patiently waited at home to meet with the person this company sent over but surprisingly he never showed up. A few hours after the time we were supposed to meet someone from this company called me to let me know that they had to reschedule. Guess what, since I wasted my day U will just look for another company.

Elvira A.

Rotter Man Plumbing definitely came to the rescue!! I was very impressed with Rooter Man, not only were they priced very fairly but they were also very prompt and completed the job on time! What could have been a nightmare situation turned into a breeze. I will ONLY be using Rooter Man Plumbing for all my future plumbing needs. I will also be recommending Rooter Man Plumbing to all my friends and family!! Thank You Rooter Man Plumbing!!

Joyce E.

I called Rooter-Man for my Aunt, because she had called someone else a month ago who ripped her off and didn't even solve the problem. This time the cost was $100 less and she now has clear running drains. The other guy didn't go far enough to find the roots that were the source of the stopped up plumbing. I give them 5 stars! This is the second time I have used them with very successful results. The first time was on a duplex I rent with a common sewer line. Both sides were clogged and they were able to determine which side had caused the stoppage. Love these guys!

Jaya I.

Plumbing emergency? RooterMan for Grass Valley, Nevada City & Penn Valley is highly recommended. Steven came to the rescue with a calm, (important because I was scared it was going to be very expensive repair) professional attitude, carefully evaluating my recent pipe-leaking emergency. He explained each step of what he was doing, was courteous and thorough from start to finish, and took time to tidy up as well. His work was high quality. It was a great relief to me during a stressful time to have experienced, trustworthy help with a fair price--and they offer senior discounts.
They do thousands of repairs annually. Most customers do not take a bit of time to review a good job but they deserve this one. You'll be in good hands.
I'm aware of the other negative reviews, but perhaps the company has gotten rid of those former employees? I will use them again, but hopefully won't need a plumber anytime soon:)
Bonus: available 24/7