Rooter King Plumbing

Chris C.

Great service and technician helped me to get my toilet replaced and he took extra time out his day to make that happen when he didn't have to!

Yve D.

Complete rip offs. Had them out several times sent by my home insurance- they always try to get you to pay cash out of pocket..

Go to Silverado. Very honest. Also Pedro tells me he was in foothills doing a job and says "" you know the white people "" and says he told her the job cost 2000.00 when it didn't. He was telling me he would give me "" deal"" outside of what the home warranty didn't cover. So u professional I don't know where to begin.

Burke B.

Had to bring them out three times to replace a garbage disposal...and I was charged twice by my American Home Shield insurance to do it. Rooter King knew it was their poor performance and customer service that caused the third appointment, and AHS even called them to see if they'd just fix their own mistakes. Pedro declined. I have to agree with the other 1-star reviews that if your warranty company assigns them to do work in your house, choose another company.

Jim R.

I had a leak underneath my bathroom sink which was covered by my home warranty. I contacted warranty service to file a claim and was contacted by Rooter King within a few hours and was able to schedule appointment the next day. The employee arrived on time was courteous and professional. Within a few minutes he found what was causing the leak and fixed it

Eric D.

If you warranty company assigned these guys, do not proceed! Have them contact another company. Pedro, Jay & Jose do not meet standards for simple business expectations. Very unprofessional and after 2 weeks of a run-around, proceeded to contact the warranty company to cancel without any notification.

Gio B.

Unprofessional, unfriendly, mean, wrong attitude.
They scheduled my appoinment between 2-6pm so I decided take the day off and wait. The problem: A coupler in a water pipe cracked and leaked next to the water heater. A ""plummer"" arrived just a few mins before 4pm. wearing a face mask but not correctly by the way... The second he started talking I knew I got the wrong company. He started making nonsese excuses before even looking at the problem. Then he said that he had to go to the hardware store to get the coupler but store was closing at 4 so he was going to do the job the next day! A piece that cost $1.50 at Lowe's or Homedepot. I called the office and this guy named ""Pedro"" didn't care at all, he actually mocked me because the 1 inch broken coupler was pvc and blamed me for that. Like if we have to know those things after the house passed inspection during the buying process. He hanged up on me.
I got this company through HWA ( the house insurance company) It wans't my choice. Be aware, no wonder this plumming business has less than 3 stars in yelp.

Clif W.

I found out that my garbage disposal was rotted, and leaking into my cabinet below. I have 2-10 Home Warranty and they got me in contact with Rooter King. I called them the next day to schedule service. From the moment Josiah got here, he was in and out within 15 minutes, and replaced the garbage disposal!
Thanks so much!

Paul B.

I had AHW send out a plumber for a water heater replacement. They did a quick look then said they needed to call AHW. After 20 min came in and said it would cost additional 850 out of pocket! They listed a slew of misc items they claimed were not covered. 165 for two flex copper connectors, 120 for a permit additional and claimed 250 from AHW (a water heater replacement permit in pima cty is about 110) they even put a charge on there for disposal. I spent an hour on the phone with AHW reviewing all of this and my coverage, filed a complaint with the BBB and will file with the contractor licensing board. Fortunately I was familiar enough with the cost of this and showed them the door. I sent a review to AHW and indicated that Pedro and Rooter King were ripping off their company and their customers. Buyer be very aware!!!

Kristen C.

These guys were sent to us from AHS. We had a leaky hot water heater. David comes in takes a picture and leaves. Saus AHS will be in touch. No response for days. We finally call AHS and Rooter King hasn't completed their paperwork. They were going to replace an entire water heater because they wanted more money for the installation of a new water heater. They send a supervisor who shows up with no call ahead and not wearing a mask. He then tries to place the blame on a Latino worker who had nothing to do with this issue. I would recommend if American Home Shield sends them to you, request another company.

P F.

Do not use this company, work will not be done correctly and when it's not they don't want to make it good. If using a warranty company and they say they are sending them out ask for someone else if you want the job done right. They are a rude company for one and when they arrive they will sit in the car an hour before coming into your home. RUN RUN RUN away from this company!!!