Rooter Hero Plumbing

R M.

I was very happy with the service and the reasonable charge this company provided me today. I had a clogged floor sink and they had their guy come sooner than the time they projected and was able to fix the problem in a short period of time. The employee they sent, Lamont, was very courteous and really made extra effort to fix my problem. He also made future proposals of what we may need to do in the future without pressure. I highly recommend this company and I know I will be using them again.

Tiane J.

Giovanni was amazing he recognized how to fix the toilet within 4 minutes and he was able to snake it out in under 10 minutes

This company really cares about us clients and I am loyal for life!! Also they are not greedy but please show the plumbers some love with a tip

Chris H.

SCUM BAGS do not use do not use do not use!!!

This company uses employees who are on commission only. They sent a tech out to my house on mother's day. the tech wanted $375 to replace a free heat control valve that was covered from GE. He negotiated for $275. and replaced the valve for $275.00. The water heater still did not work. He quoted me at $1700 for a new hot water heater. i hired another company and they replaced my igniter free of charge! They charged me $183.00 for labor and told me that my 4 year old hot water heater worked great! they explained that rooter hero people only work on commission and do not get paid hourly!!! I filed multiple complaints online and i am trying to get my money back from rooter hero!!! i will never ever call them again. DO NOT CALL THEM!

HEY ROOTER HERO!!!! I WANT MY MONEY BACK!!! STOP IGNORING MY CALLS!!!!

I can be reached at [email protected] since you dont pick up your phone.

You can call me at 310-697-6561 if you need to discuss further. I will continue to file complaints with the BBB and Secretary of State licensing board until this is fixed.

I've had it with dishonest people!!

Brad A.

My Plumber Mark was exceptional. Courteous, polite, on time and friendly. Had my faucet installed in less than 45 minutes. Triple checked everything and cleaned up thoroughly before he left. I will always call Rooter Hero for my plumbing needs. Excellent customer service and experience. Fair price. This is the second time I've used them and they just keep getting better!

Kimberly V.

Easy and affordable drain cleaning services. Called this morning and gave my info to the rep. (who was very polite). Received a call back to notify me of the time I could expect the technician to arrive. Technician Javier showed up on time, was very polite, and very knowledgeable. Very satisfied with their services. Thank you Rooter Hero!

Rose B.

Five stars is not enough to rate the service technician - Leo, who repaired a major leak that I had under the house. Fast, thorough and courteous service from beginning to end. Leo provided videos of leak, pictures of repairs, and had it repaired in no time. I called Rooter Hero from NorCal to have repair in SoCal - great service!!! I would recommend Leo and Rooter Hero to anyone. Thank you!!!

George G.

I called Rooter Hero this morning for pipe leakage check and fix. I was charged $394 for the job of replacing the valve and flex cable in the bathroom. I also paid $205 just for the check. So, it is total $594. Does it sound reasonable price???

Paulino R.

Edwin did a good job got right to it an had my problem fix thank you I highly recommend them!

Melissa M.

The customer service was great right from the start. They even helped walk me through how to shut off my water while I waited for them to send someone out.

francine j.

Donald came out for a toilet issue. HE was friendly and they only charged me $77!