Rooter Hero Plumbing

Joe Q.

Cole did a great job fixing our plumbing issues highly recommend this company for any plumbing needs

Li C.

The technician show up today late (they miss the appointment on 9/19/22) to do the estimate for the broken Faucet. After the estimate, the technician said it's going to charge me $670 to change the cartridge inside the faucet. It's a pretty expensive; and I have to think about that. However, the technician charge me $150 for the estimate instead of $49 which I was told by the dispatch. Once I contacted the dispatch, she did not know why the technician charge me that much; and she said she will ask the manager to call me back regarding the refund. So far, I did not get any call from the manager..... will not do any business will this company.

Dan L.

Service with a smile! As their slogan rings true they saved my day and the day after, etc.....
Thank you!

Marco V.

Sunday night and came home to damp walls and the sound of water gushing everywhere. Called Rooter Hero there was no extra charge for sending a tech out on a Sunday night which was an instant plus. Alex instantly diagnosed the leak, exposed the wall and repaired our copper pipe all within the same night. Alex was a hero!

Suren D.

Stay FAR away from this company. I generally never like to provide negative reviews, but this company was absolutely horrible and I view this as a public service to alert others to this scammy company. The plumbers provide excellent service and are professional, but their rate quotations are wayyyy off the mark for what would be considered fair and reasonable market value. Additionally, they charge for quotations, which they are upfront about, but the end quotation that we received was more than TRIPLE the cost other plumbers quoted from us for the same job. The other plumbers also provided a free quotation, whereas this company charged $50. It does not appear to be the fault of the plumbers, but rather the company. Apparently this company was good a few years ago, but new management came in and they're basically price gouging customers who are in emergency situations and do not know any better. Please be careful and do not be taken advantage of by this company!

Zak B.

It's important to acknowledge incredible service. I am an emergency room nurse working night shift and when I woke up to go to work, my sewer  clean-out was overflowing. I called Rooter Hero because they have a local branch and I am a lifelong Martinez resident, and they sent out someone in the morning as soon as I got home from work. The technician Angel was smart, professional, and very competent in his job. He cleared the line and just to make sure he called his supervisor Jonathan to visually inspect the line. Both Johnathan and Angel were honest and professional. I am a customer for life with Rooter Hero and if their is a way to request Angel as a technician again I would. I trust him. Thank you for the amazing service.

J T.

Alex was prompt and respectful. Felt good to have a home inspection completed with a true professional. We will be using Rooter Hero from now on for future plumbing projects. Recommend using Rooter Hero for plumbing inspections when buying a new home. Thank you! 5 STARS!

Sam S.

They were fast and responsive. Chris Moreland was Awesome! He fixed the issue fast and was very confident in the solution for the fix.

Aaron G.

I can't believe you guys would charge $4,200 to install a new toilet and flange. Complete rip-off of a company. Taking advantage of the elderly people!

Eric K.

Had them out to rooter my septic line. Guy said that there was a blockage that they couldn't rooter through, but they could take care of it with a hydro jet. How much? $1600!!! They told me that they would credit the $1600 towards a replacement sewer line. I passed and called Advantage Trenchless. They came out and took care of the blockage within in an hour without having to hydrojet. What blockage? As mentioned in previous reviews, total predators.