Rooter Guard

Stella E.

I called Rooter Guard to find a good and trustworthy plumber to fix our clogged drain. 15 minutes later their dispatched called to confirm the name of the guy that was headed to our place.

Within less than 30 minutes they arrived.

The plumber and his supervisor were very polite and knowledgeable. They used a camera inspection to locate the clog and see the condition of the pipes.

To be honest not the best one, as our house's main line hasn't been replaces for more than 100 years. We already knew we would have to replace the pipes sooner or later at that point. Rooter Guard's team advised to have the entire mainline replaced to avoid future problems. We agreed on that, and lucky enough the guys did an exceptional work.

Happy to recommend them for big projects like this.

Joshua W.

Company rep came to our house late on a Sunday night, helped us determine future plans for repairs and didn't charge us for the visit. Need I say more? Professional and hard working - highly recommended

Michael P.

Gustavo, Kevin, and Greg are the best in the business!!!
They were very helpful in getting the job done and were done in a short amount of time!
They definitely are getting promoted to management in no time...
If you need Rooter Guard service request Gustavo, Kevin, and Greg they work greatly as an effective team.

Daneyelle R.

This company is AWESOME!!Very professional and experienced with the major difficulties within plumbing issues.Junior and Rigo are game changers when it comes to professionalism.We need more businesses that hire QUALITY people such as these guys.My property was spared and they clean up after their jobs.I would definitely be calling them again if we ever have any other plumbing issues in the future.THANK YOU JR AND RIGO!!

Ralph B.

I was very satisfied with the man they sent to my home in Northridge. He was very courteous , respectful and explained exactly what was wrong w/my water heater. The truth is I needed my previous plumber (of 18 years) to respond and he never called me back. Since being serviced by Rooter Guard (Van Nuys, Ca.) I fired my old plumber and these guys are now on my contact list

Brittany F.

Rooter Guard sent Pascual to my house to install my washer and dryer. Pascaul was very professional and was able to get the job done is about 20 minutes. He pointed out that the water heater needed some work (which I knew as I've been having hot water issues). I asked the office to send a quote, but never received one. Pascual showed me how to replace the faucet on my sink and set up the grill. He went above and beyond, so he gets five stars. Four stars for Rooter Guard since they never followed up with a quote.

Mark G.

I had an impending plumbing catastrophe that was on my hands and Rooter Guard was a God-send. Their response time, knowledge, and expertise was impressive. I work as a property manager and have had worked with my fair share of plumbers. RG is at the top of the list. Pretty much had to repipe the whole property and Rooter Guard was professional, committed, and honest the whole way through. They went above and beyond in helping me out. Major shout out to Junior and Mike who busted their asses on multiple jobs for over a month. Couldn't be happier with their services and the professionalism. They have certainly retained my business. Thanks again guys!

Kanoelani L.

Mike was awesome! He came to replace valves in the bathroom. He was on time. He did the job quick. He gave some advice and free estimates on other projects as well. It is a pleasure to work wit Mike. He is very knowledgeable young guy that knows what he is doing. I'm happy to have found a trustworthy company. I had a bad experience with another plumbing company in the past, that's why it's important to find the right one.of course I didn't want to start with bigger projects without knowing the plumber first, I'm now confident to give him more work. It's easy to schedule an appointment and an actual person answers the phone. All in all, great experience!

Meagan B.

I spoke with Patricia on cleaning a main drain and she said they had the right machine and could do it. I was happy to hear that she took down my information. She gave a call back shortly after I was done talking to her to let me know that they had a technician in my area that would arrive within an hour. Richard arrived within less than an hour and cleaned the drain. Everything is back to normal again, Thank you!

Shorty R.

After a technician from this company(who I found out is no longer employed by them so name is not important)left me with more of a problem than I started with, I was understandably frustrated. So why the 5 star rating? As soon as I notified the company of the issue at hand, they not only apologized but went above and beyond to make sure I ended up more than satisfied with their service. Junior was knowledgeable, polite, respectful, and a great example of what customer service is about. He answered my questions thoroughly and kept in contact with me throughout the process. I am happy to say that the issue was taken care of and I am more than satisfied with this company and especially with Junior. I recommend using Rooter Guard for a great customer service experience and a job well done!