Rooter Bong

Patrick M.

Showed up an hour late, and tried to charge us 50 bucks more than they said on the phone. We told him to get lost. Shady plumbers who don't care about your time, and will try to rip you off. Avoid!

Greg P.

I guess this establishment is doing so well they don't want my business. I called the morning of Nov. 15th due to a slow flowing toilet and he was supposed to be at my residence at 3:30PM. At 3:45PM I called to see where they were and Mr. Bong said he couldn't make it and if he could come by the following day (16th) at 4:00PM. I was like well I took off early to be home but I guess that will have to do. 4:30PM on the 16th still not here and no call. I call the number he provided and ring no answer. If I could give zero stars I most certainly would. This was a referral from Friendly Plumber so I am quite surprised they funnel their business to a place this unprofessional....

Sarah S.

My ""issue"" was not an emergency so I called to schedule an appointment, and I spoke directly with Mr Bong. The 9am appt has come and gone. I've been waiting for 2 hours but he never showed, never called, and he does not answer his phone. Time to move on.

Pickle R.

shower drain was clogged and food was coming up, called the LL, and he called rooter bong. bong, that's his name, said he'll be here in a hour, was here in 15 minutes, 20 minutes later, the shower drain was cleared. the bong rocks! thxs

Tina C.

They were also referred to me by Friendly Plumber. I had a large drainage problem in my kitchen sink and Friendly Plumber told me to call Rooter Bong to clear out our garage pipes-- which are two slightly graded pipes running through our first flr garage unit. He did get all of the sledge out of the pipes but it didn't solve the issue of my 2nd flr kitchen sink.

When I called back, they did offer to come back to snake the drain. I did try snaking the drain myself to no avail (4 hours) and so I called them again. I was initial upset that they were going to charge a second rate even though they didn't finish the first job-- In the end, we came to a common agreement as to what was negotiated in the first agreement and his assistant came with an industrial sized snake to get the work done. There was NO way I would have been able to do this myself.

He spent about 45 minutes snaking my drain-- which had crystallized due to the drano that was pour there--

I would recommend them, but with any plumbing services, make sure your are clear as to what the problem is, what work will be done, and the cost. They were kind enough to say that if they didn't solve the problem, they wouldn't charge-- (with the snaking) which I thought was fair. (this was after I had paid the initial rooter charges).

Nancy P.

Bong was great, friendly & professional. He was able to come right over to work on a plugged shower drain. Gave me the quote up front + 90 day warranty. Recommended by Friendly Plumber. I will definitely call him again.

Diane B.

Mini-review as I managed to find a rooter slightly sooner than Bong could come but he was more than responsive and pleasant, even when I cancelled out. He's on my elite plumbing short list for future reference!

Suzanne R.

They were referred to me by Friendly Plumber. They showed up right on time. They replaces my garbage disposer in about 2 hours 9including buying it0 and he even drove me o the bank. Thanks!

Mike M.

I hired this guy to replace a drain under a sink in one of my rentals. He quoted me $250 for the job and seemed to want cash before the job was done. Apparently, the guy only takes cash and I didn't have $250 large in my wallet. Note: usually I pay with a check after I receive a bill. When he was finished, we met in the city and now he said the bill was $300! ""Wait, you said $250 an hour ago?"" Why the extra cost? I never really figured it out. I paid him, but later felt I should have stuck to our original agreement. He fixed the pipe fine and I would have given him a higher rating if it wasn't for the cash only policy and the increase in cost after the job was done. I think I will continue my search for a dependable, professional and affordable plumber, but I've been looking for a long time. Maybe one doesn't exist?

Xav D.

They were great and advised me against a doing a BIG JOB that another plumber (also on Yelp) wanted to do to fix an issue. Saved me about $700 by handling the issue the way they proposed and it works great. Prompt service. Handled a problem quickly and professionally. Very happy with their work