Rooter Alert Plumbing Sewer Drains

Mike F.

Companies/people like this make giving reviews worthwhile.

I had already reviewed them for a service they did for me on Angies list, but what happened over the weekend just shows how great they are. I wish I could give more than 5 stars.

This past weekend, I woke up to about 4 inches of brown, stinky water in my bathtub. I immediately called them thinking it might have to do with the service they previously performed on my sewer pipe (it wasn't). On top of that stress, I had to leave for the airport in about 2 hours. They said their guy would be there by 9. He showed up on time and got the camera and started checking things. Then I had to leave. I made sure he didn't need to get inside the house and if he was still there when my roommate got back, he could talk to her and she would help. The rest of this story is from what my roommate told me

She got back and he was still there. He told her that it looks like it was the city's line that backed up and since our pipe was the lowest, we got all of the backup coming into our drain. So he called the city and waited for them to get there. When the city got there, in typical city fashion, they said it wasn't their line. But the rooter alert guy (I'm so sorry I don't remember his name, but please tell him what a great job he did) basically told the city (in my mind) ""Ohhh helllll nooooo""....and then went and showed them what was up.

The city guys came back, apologized to my roommate and said it was their line and they would fix it. The fact that he stayed and argued with the city on my/our behalf is amazing to me and not many people would do that, especially with other jobs lined up after mine.

So thank you so much! You guys are amazing!

Tristan S.

These folks fixed our leaky sink with a fair and well done new install (faucet and garbage disposal). Their prices were reasonable and the work was done quickly and with no fuss.

Give them a shot.

J J.

Really great, honest and professional company from top to bottom.
I used them for hydrojetting a while ago, they did the job perfectly, as scheduled, didn't try to sell me anything else than what I ordered. The lady on the phone does a super great job keeping you updated and / or scheduling your services for a convenient time. I recently had another trouble with my main line and it was covered under their 1 year warranty from my previous service, they honored it and did a great job once again.

I will use these guys for any plumbing service without any hesitation. These guys are great.

Shari A.

They worked very hard to clear a drain that a different company couldn't clear. I am very thankful, they saved me from having to break up concrete and replace !
Thank You Rooter Alert.

Nicole S.

Got their $275 hydrojet/camera service on Angie's list. They were out at our house same day and fixed our main line issue that other guys could not seem to fix (and we had already paid them $800 at this point, and they were looking for more). Not to mention these guys fixed it in about 15 minutes and the other plumbers we were working with had been back and forth to our house with no success over the past several DAYS.

I should've just called these guys from the the start and saved myself a lot of trouble.

MB K.

Fantastic experience. Dino and Brett came out and worked on our line for hours. We are new home owners of a 1920s house and the previous owner had let the line go for years which lead to an overflow our first week in. They totally cleared out the line. We got a great deal $275 hydrojet from Angie's List. We will have to do a re-lining and got a great deal on that as well. Hats off to Debbie and her tremendous customer service.

Rose J.

This company was amazing! They were on time and extremely courteous and knowledgeable. I had an issue with a blockage in my kitchen line and the technician they sent Michael was extremely through and made sure to resolve my issue as well as explain what I could do to prevent future back ups from occurring. I have dealt with other companies before but this one was by far the best. They did not try and up sell me on any additional services that were not needed.I even received a phone call from Tom (who stated he was the owner) ensuring that I received excellent service. I highly recommend and would use again.

Robbie D.

Am very happy with the service we had. i called in the morning and had someone come out in the afternoon..Chris and Darrell were on time and very professional. i have recommended them several times.

Alexandria C.

I am extremely pleased with the service from this company! I had an Angie's list deal for $275 hydro jetting my mainline and kitchen clean out with a 3 year warranty. Dino and Dana where punctual, very courteous and extremely thorough in unclogging the kitchen clean out and the mainline. They went above and beyond the call of duty, and didn't quit till the job was done! I got a DVD of the mainline before and after the hydro jetting, and man what a difference! They made a recommendation for relining the pipes because of some cracks, but did not pressure me in any way. I will definitely be recommend them!

Scott M.

I am extremely happy about my experience with Rooter Alert. I had a blockage and my plumber recommended Rooter Alert. I called and received a $375 quote to HydroJet the blockage (which they honored). This covered up to 2 hours of service. Other HydroJet service quoted as much as $1200 and complained about all the problems dealing with the City of Laguna Beach (Rooter Alert had no problems). They came out and cleared the blockage and used a camera to show me that the blockage was cleared and all of the roots had been cut and removed. I had them check another sewer line with the camera and it was clear. Unfortunately, four days later I had a back up in a line that we did not check. I called them and they came back out right away. I had two other plumbers use a camera to check my lines but Rooter Alert was the only one who found out that my backflow valve had broken off. They fixed the new blockage and did not charge me for the second visit. I am EXTREMELY pleased with the service and honesty I received !