Rooter 66 Plumbing Sewer and Drain Cleaning

P. E.

Awesome...very grateful. I can't say thank you enough to Susan and Mario.. They made every speedy effort to coordinate and replace my water heater the same day they came out (for a third diagnoses thanks to a week of sheer frustration with First American), all the way from Hysperia to Pomona, after what turned into an emergency work order from First American, due to First American's lack of quality plumbers. They sent a plumber who wanted to re-flood my garage and got mad and left before finishing the second diagnosis because I disagreed that he needed to ""refill the water heater to see the leak"" despite having shown him a video of the leak AND that it was already the second diagnosis). (OMG what an idiot). Rooter 66 was thankfully the exception and did a great job! They were ""on the same page"" in terms of everything I'd already researched about a replacement tank and got the job done. It looks great, works great, does what it's supposed to do. They communicated well. I could tell they ""knew the drill"" and exactly how to ""get it done."" For us it was truly an emergency by that point and they acted with a ""sense of emergency"" to get it done and did! Thanks you guys it was truly appreciated!!!

K P.

These guys are great - they cleaned up a huge mess left by another company in the shower. The tech is very knowledgeable and minimized the amount of work needed to stop a leak. The other company recommended that we open up the drywall to cap the line to stop the leak but Rooter 66 was able to do so without removing the drywall.

Susan is very helpful and friendly - she keeps me well informed on the progress - and thoroughly explained everything to me.

Pavel T.

Absolutely the worse experience. They were assigned to my Home Warranty Case for water heater repair.
Technician came, looked, never even took off parts of use voltmeter. Water heater was still under manufacturers warranty for parts. So he Submitted tons parts to replace without any diagnostic, which water heater company declined. They explained that they can only send one part at time, and it was guessing game which one will solve the issue. We were without hot water for 6 days!!!! It gets better. Repair technician had us call water heater company ourselves. Of course they immediately said ""we want to talk to the technician and need to know exactly what part needed"". Absolutely ridiculous runaround, I literally had the insurance company and Water heather company talking on speaker to each other without results for a while. Needless to say, shocked by incompetence level of the company's repair personnel. He did nothing to diagnose which part was bad. I stood next to him. He just took a guess which turned into 6 days showering at the gym for me and the family. Just shameful.

Tarina G.

I would like to say that Route 66 is very professional and get the job done right. The pricing is great! They don't charge an arm and a leg to fix the issues. The plumber was very down to earth and took pride in his work. He unclogged our main line and checked to make sure everything was working before he left. I highly recommend them for your plumbing needs.

Brian C.

Rooter 66 was great. It was a last minute service call due to insurance guidelines (other contractor couldn't be here for 48 hours). Rooter 66 was contacted about 11:30 AM. They called me at 1:00 PM and said they would be there in 30 minutes. Arrived at 1:30. Work was completed at 2:15 PM. Work was explained; possible causes explained; preventative measures I could do explained. Great service. Pleasant and knowledgeable. I could not have gotten a better plumbing service. I will use them again. And I have passed Rooter 66 contact information to friends.

Sue F.

Had to replace my water heater this week and my insurance sent Rooter 66 Plumbing. They tried to repair it but nope did not work. Ordered and installed new water heater. Of course I had questions about a few things and they answered them right away. If I ever need plumbing services again in would use this company for sure. On time is a big plus. Very professional.

Ebony B.

Mario came in a marked truck, that was the first good sign, and then he repaired the washer on our shut off valve in less than thirty minutes. He was professional and arrived two hours early. Thank you for your second opinion & good service that The Avila Plumbing aka Tapco Plumbing was unable to provide.

Gina R.

I own a rental in the Victorville Area and I was referred to them by the home warranty after tenant reported the water heater's pilot didn't stay on. I called Susan and she was accommodating to the situation by squeezing me for Monday. Mario came and resolved the problem very efficiently and professionally. They followed up with me and the tenant to ensure the pilot stayed on. I can't be more satisfied. I am definitely keeping their contact for future business. Thank you, Susan/Mario!!!

James H.

We had a leak on hot water pipe. We gave 5 Star Plumbing & Rooter a call. Mario B came with water leak detectors equipment. After a few hours of searching, he came to a conclusion that the water leak was slab leak underneath the kitchen tile. He got it fixed; the hot water leak stopped. Yahoo!. Mario B was great and courteous, on time and friendly, yet the price was pretty reasonable too. Thank you.

Doug C.

Mario was very professional and his cost for the job was great. I called 5 plumbers from yelp and Mario was the only one that answered my questions over the phone and gave me a price over the phone. Great service and a great price.